Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,408 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop. Very nice size and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 11yr old son. He uses it to watch you tube and play minecraft and write reports for school. Perfect for those tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for pictures and movies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! I purchased this laptop for my 26 yr. old son for xmas, I have to say I did very good for not knowing anything about computers. My son loves it and for the price it is well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. Great deal at $179. Working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's old laptop was very old and needed to be replaced. I looked online and found this one and the price point was great. I went to the store and looked at a display model and it seemed to be well constructed so I purchased it. It is everything my son needs to surf the net, burn music and play video and it has a lot of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product excellent Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price... excellent amount of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Full laptop for a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP laptop meets all of my needs, for just over $200. It has 4 gig of ram, a 500 gig hard drive, dvd/re drive and best of all, Best Buy support. It was a no brainer. You should get one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good, Inexpensive Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a Mac guy but need a Windows laptop for certain software compatibility, so I picked up this one at a good sale price and it performs reasonably well. Can't go wrong at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer for High School student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, big internal memory, easy to used, extra light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast it run. Also, it easy to set up and work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim, lightweight, fast speed. no complaints whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Very good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop easy to learn and use. Screen size is ideal for me

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does what it needs to! Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic email and video watching! Great for for all basic needs. Dont expect heavy gaming or other process taking software to work but good for anything most people will do on laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, lightweight and fast speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this being fully aware of the limitations that the RAM/storage configuration would limit the functionality. The intended purpose was purely to replace my daughter's laptop which is only used school - her needs are extremely basic: web browsing, web based email, video streaming, music streaming. I had to go with a Windows based device as some of her school's websites still require JAVA functionality. Given her needs, she's told me that she's very happy with it. She has mentioned that it can be a little slow loading sites/applications but that it doesn't impeded her experience too much, For her needs, it was the right product at the right price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    bought as gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift. They liked it. good price lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome easy to use it was very easy to set up are you the laptop for homework and school transfers files easily between my Android phone and the laptop with the Windows 10 program picture is very sharp the video cam that's built in is pretty cool too I would definitely buy this product again plus I've always had good luck with HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for everyday use lightweight and simple last very long compared to my other laptops. also reberto and his co worker was very detailed and helpful about making this purchase they need a promotion! they are very good at what they do. customer service will have me keep coming back to best buy on 161.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Nice for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good one for young kids that are just using it for gaming online. The problem was I did have to take back two different computers, the first one, because it started making a noise, and the geek squad person said it was a hard drive issue, and they gave me another one. I had this one for 3 days and all of a sudden I tried to use the windows picture viewer and all of the windows stuff didn't work, no even the windows store. So I was told to reset it and that then worked, to reset the windows program. A lot of work for a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for myself last year when I enrolled in online classes. I am proud to say I have had absolutely no issues and it has helped me accomplish all my classes.

    I would recommend this to a friend
Sponsored