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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 5,408 reviews
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, compact,good graphics, fast speed

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last HP Laptop (also purchased at Best Buy) which I had for 10 years did not owe me a thing. I found HP to be so reliable I had to stick with them.Over all good buy and great price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    We like our new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer. We purchased a second one! We only had one problem with our first one, and it was because of a virus, not because the computer had a problem. Our first one is up and running, and still good after 2 years. Purchasing at Best Buy allows you to get Geek Squad protection for a great price also!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice size for the money, a little slow though.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen for little money, just seems to be slow when on the internet and looking for things. Probably better off spending a little more to get something that works a little faster.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really great for the price I paid for it. The battery life is really good, on several occasions after using it for about 4 hrs I still had over 50% battery life left. The responsiveness while running apps/programs was also surprisingly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Speed just right. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Light weight and nice size screen....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer easy to use. Light and easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school or other misc. purposes. Currently using it for school so I have already installed MS Office and other software required for school and its running beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this laptop I did not realize all the options that this model had. I have not had any trouble learning to use them. I do family genealogy research and I have the option to use disks and flash drives. And the battery life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and the gigabytes on the computer. Y

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    light weight for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my laptop its light weight just don't stay changer long when I'm playing games maybe2-3hours instead of 5-6 but over i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop yesterday and I would like to say this laptop has great features and great software and this laptop has great performance for a decent price and this laptop was a easy setup right of the box which was a great experience for me

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not recommended for gaming, this system runs games surprisingly well, albeit with reduced graphics settings. It is also fast and comes with a DVD drive, which is rare!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my daughter who is a HS senior . She loves it. The screen is huge and the system is fast. She is in love with this laptop. This is an upgrade from her Samsung Chromebook according to her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife for her to use for work, it was the lightest windows laptop with all the features she needed in our price range. Has worked great for her so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The battery is smaller than any lap top that I own. It will stay on without being plugged in about 3 and a half hours. It does not cost to much money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Set Up - Runs Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was very easy to set up. I does run much slower than I expected, however, for the price, it does the basics which is all I was really looking for for this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME WITH MEMORY UPGRADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop at Best Buy for two 1999 which was a heck of a deal he came with 4 gigs of RAM which is not quite enough to power windows 10 I upgraded to 16 gigs of RAM and now I have a screaming thousand-dollar computer that I only have $335 total invested in great deal but highly recommend this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repeat buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great for our needs. We like to use it for working on photos and family genealogy projects.

    I would recommend this to a friend