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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,408 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters each have this laptop, and they loved it so we purchased one. Haven't had any issues with it like we did with our previous laptop. Easy to use and works great for everything we need it for, from school work to job related stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son who lives in LA. He seems to like it. Have not heard any complaints. Again, great computer for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for kids!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son and he loved it. Very easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent starter computer/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's computer started acting up and I realized it was now 4 years old. I shopped Best Buy and found this HP laptop. It was brand new and just over $200, a great price. My wife is very happy with it and we recommend it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no-frills laptop for an incredible price. Easily restored backup from my old laptop and I was up and running in a half day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had a laptop in a while i really like it but i just wish it can stay charged longer without the charger plugged in

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Meets the needs of our non-profti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a laptop that would meet the minimal needs of our non-profit and this was all that and more for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    New to computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I'm new to computers this fits the bill for just getting started. Good product at a good price. Very happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbands computer stopped working in the middle of him doing his work so we ran to Best Buy to see what kind of computers we could purchase. In the end we went with this computer and love it. I paid a pretty penny for my computer so I was kind of skeptical to see if this would work properly and last. To be inexpensive, Its a very fast, reliable computer. My husband uses it for everything from work to school. On the other hand its a little bulky and takes up a lot of space in a backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 80 year old mother who only uses it for email and internet. It seems to be a good product for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really god

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best because it is the best and no one will ever know

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for writing stories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing a series of stories. I needed a portable platform with wifi so I can keep in sync with my main computer. This is working fine. Relative low price for the convenience. No games on this laptop so all resources go to writing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I really like my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great and looks good. Nice, big screen with a full keyboard. Only thing I didn't like was the pre installed virus software that slowed down the computer by always scanning. I turned that off and the computer ran much better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid range computer for surfing the web. Not for gaming. But, good price, good screen. Works very well for our simple tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good laptop for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for what we bought it for. The kids can look up info for school and type reports, and order things online.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great digital picture display.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had the opportunity to upload photos yet, but overall it looks like a great size photo display and sharp digital screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A good device to do a few things.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has a unique and incomparable type of system intact. It’s performance is unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Light duty computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my main laptop. The price was great and the computer will do I want it to do. This isn't the fastest or biggest out there, but I wasn't looking for that. This is and will be a great laptop for light home use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a basic laptop to replace a Dell that kept crashing. This one is great for my basic needs of e-mail & web surfing. Since that's really all I use it fall, I'm not sure how good it would work for more advanced gaming etc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Efficient Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really very favorably impressed with this item. Turn on time and access is extremely fast, as is switching apps.

    I would recommend this to a friend
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