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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 5,408 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Efficient for college & economical?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Win Win....Runs great, set up was a breeze. U can't go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT COMPUTER F THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is used mainly for document preparation and/or review, web surfing and email. It is a perfect match for those activities and the price made it a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done for the price ! It is relatively quick and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy does it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. It's easy to use and great for basic computing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Big Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for those on a budget! Very economical and great performance

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price! Not super fast but works well on my system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good cheap laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought two for employees to check emails, and internet searches. works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hp . fast with lots of memory . no bluetooth is my only complaint

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for basic work. The only prom me is the laptop catches viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does all I need it to do. Runs a bit slow but gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good cheap laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic use but uninstall the bs they include it will work better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item!! Great for beginners, graphics are awesome for my gaming and the ease of using this laptop you can't go wrong all around with the price and its made by HP!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and 500 gig storage cap. Great for day to day use and projects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my mom. She just needs something easy to use, this is the perfect one. She can pay her bills, check her email and play on Facebook with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works Well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well and better than the other one that I have for work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It was for my wife & she really likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a google chrome , this HP beats it hands down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Optical drive did not work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was bought on 12/16 for a Christmas present, opened it and downloaded office and a lot of other files which took a couple of days. Everything seemed to work good but then went to play a DVD only to find out that the optical drive did not work! Took it back to Best Buy on 12/28 and they said they could send it away to be fixed & it would take 4-6 weeks! Or they could replace it but they didn't have any. Neither option was acceptable because the first one had them keeping my computer with all my passwords on it for a long period of time and I would not have one to use and the second option was to get one a few days later but all my files and purchased items were on the first one. I don't see why they just could not have ordered the part and replaced the drive when it came in, it only takes a minute to replace that part and aren't the geek squad supposed to fix computers? So I am left with a brand new computer with a non working drive that I guess I will have to fix myself. Make sure you check out all parts before you purchase and download anything!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good deal on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on Black Friday. It was a good deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for a 1st, 2nd year college student...does exactly what I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, if you don't require a lot of memory or high speed needed for gaming. However, additional memory can be easily added. I needed a new laptop to run TurboTax.

    I would recommend this to a friend
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