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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 5,408 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    A great disappointment - Lasted three months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bout this budget computer for my 8 year old son for Christmas and by the end of February the backspace key stops working. I wish I could return it, however the window has passed. I am really not please as my son barely uses the computer and is always watching videos on his tablet and phone. This computer is a great disappointment - Lasted three months. Bestbuy them selves are not without fault, they made the experience worst than it had to be. Ordered online, went in-store for pick up and the service was just short of awful at Valley Stream. They treated me as if because I bought at bestbuy.com, I was not really one of their (bestbuy) customers. This aside I wish HP would take this an look into clear quality issues, much too early for a button failure in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a Chromebook but it was not what I wanted. Bought this laptop and have been very happy with it. Would recommend to anyone interested.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It's a little slower than I would have liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like it. I am glad I bought it. It has everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Great for school work not for games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I got this laptop in a deal. Performs good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical laptop, use it work simple programs, excel, word etc..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good beginner laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for beginners but at times can be very slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an ok budget laptop for the price it's worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life could be a better, but overall a good laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice laptop for home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop looks and works very well. I would buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for what you pay. Fast, good design and not loud.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    very good great to travel with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good exact what I wanted it allowed me to get thing don.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wonderful purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer at Christmas for my granddaughter who is in her second year of collage. The price was awesome and she loves it. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item for our children for mostly school programs. Easy to use. comes with all of the things kids need. Price was terrific. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my wife. She's not an over the top user - email, youtube, etc. Does not need to overkill the system - so it's right in her wheel house.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice Basic laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice small lap top for web surfing. It does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for the amount of money I spent on it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My grandson loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson, US Marine, stationed at Ft. Leonard Wood, Mo. Says he is very happy with it. Works well. Good speed. Has all he needs for now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nursing as a Profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS FOR MY DAUGHTER FOR NURSING CLASSES, WORKS GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a high school/college student who was trying to do her online homework on her smart phone. She loves it. It's perfect for schoolwork.

    I would recommend this to a friend
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