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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,408 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for student, price is decent and works just right

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quick gets the job done for my son in college

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Beginner Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop for my nephew and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop computer is a great computer for starters

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Seems fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. It's a good machine for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No,Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it what a great investmet for pleasure and business ,it fast and convenient ,to travel with while on vacation, not a bad choice for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for it's price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Very fast. Great for my daughter for school

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good for writing papers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic and affordable laptop. Good for writing papers and surfing the internet. Rated it one star down given sales associates forgot to include free 6 month antivrus. Management was useless and refused to provide antivrus after the fact. Nothing new here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to upgrade from my Windows XP laptop. This is a nice laptop and I'm happy I bought it. I love it so far. Thanks Best Buy. :)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop for Nephew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the size, quality & what it does! My nephew is 11 and loves to do mine craft & the video & graphics support this game well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package for the price. Great deal. My son loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Haven't downloaded everything, but the techs set i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will use it for my genealogy program. Should be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ginny's Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my wife's HP laptop she had for a number or years. She is very happy with it so that makes me happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this series HP Laptop; now we have his and hers. Very functional and great price point for the features included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK for the price but slower than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the mentioned configuration, I expected a decent quick response from the laptop, but for unknown reasons it is slow. It is slower than my old laptop that has smaller RAM and lower processor speed. But, hey, I got it on Black Friday, and am living with it for that price. I would not pay regular price for this performance, though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working well for my high school senior. He likes it very much says it fits in his backpack and isn't very heavy to carry all day.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    great budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great budget laptop for basic use. though it has little ram and small hd, it was enough for me since I dont have requirements in a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good laptop for small items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only using this for paying bills, word documents, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP IS EXCELLENT FOR WORKING IN OFFICE AND MAIL

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much plastic leading to easily being scratched, reacts slow to log on or boot up, not good graphics, CD/DVD burner drive does not operate, i.e.; open close by hand, the cost is Ok for what we do with it, windows 10 with the upgrade is working so far, had to give it up on our Dell because Windows 10 kept failing or at least thats what Geek Squad said, had to choose downgrade to Windows 8.1 to be semi happy. Trend Micro is a different beast than what we had some moons ago,,it appears better and we like it, however it did not do well on our android devices and it had to be removed and it could have been used on other putors instead. AWEFUL for use with a SMARTPHONE!!! So far the photo app is workinig as well,,,it was a problem on our Dell and this again is another reason for reverting back to 8.1. GEEK SQUAD was not helpful, our Dell is a mess. NEVER AGAIN. I'd rather play tech support myself.

    I would recommend this to a friend
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