Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 222 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers praise the affordable price, user-friendly interface, and lightweight design of the 15.6" Laptop. Many users appreciate the laptop's ample memory and hard drive space, making it suitable for beginners. However, some customers express dissatisfaction with the keyboard and touchpad, while others find Windows 8.1 to be an unfamiliar operating system. Battery life is also mentioned as a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 222 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Hp laptop is wonderful. it was easy to buy online and pickup in the store . it was a great price. I have had no problems with my item

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for my young son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son who is 12 and loves to watch YouTube videos and look up historical facts. It has speed and a great screen. It is thin and light also.

    I would recommend this to a friend
  • Cons mentioned:
    New windows

    Rated 5 out of 5 stars

    Great pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Acer pc crashed, but it was never that good, and I went back to my favorite electronics manufacturer, HP. This is a great PC, but getting used to the new windows is a challenge. Great PC though..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great for everyday browsing, watching you tube videos, face book etc. Would be nice to have more than 4GB of memory. I love that it comes with HDMI and 3 usb port. Webcam quality is not that great. But again, for under $300.00 can't expect too much. Have it for 2 months now and no issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect gift for my kids!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kids to play minecraft, school education games, surf the internet, and great price as well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    very good loptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was a really good buy at that price and I'm thinking on buying another one for my wife.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8.1

    Rated 4 out of 5 stars

    Good computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaces an 8yr old computer. Still trying to get use to windows 8 but all else is ok

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    First Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first Laptop, no problems, just have to continue to get use to not having a physical mouse at hand

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year old daughter, it does everything she needs. Great value!

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8.1

    Rated 4 out of 5 stars

    Good laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 takes getting used to. Not as user friendly as previous window programs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good standard laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good PC for normal and personal staff. Everything ok, it works good, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop serves my needs, so very happy with laptop and price I paid for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mother and in about an hour of working it, she got it infected with viruses that shut it down. Because she lives out of State, I had to have her take it to her local Best Buy and then I ended up paying as much for Geek support to help her as the laptop cost. I guess that is the future of our computers, the support will be more than the value of the hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price, a beginners laptop. I recommend this for pre-teens.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    computer is fine/Windows 8.1 stinks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great with a mouse. The touchpad is a ludicrous attachment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellant computer for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a quad core A6 processor for what other stores sell the entry level dual core E-series processor for. I like HP computers over other brands because only they have a restore hard drive partition that can restore a corrupted system to like new out of the box condition Only complaint is the windows 8 operating system but on the bright side it boots quicker than windows 7

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    So far it is working great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for Christmas; works great for what I need it for.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great machine for the great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    750 GB, $260.00, what's not to like? Well, the annoying number keyboard to the right, but other wise, it's quite a fine, slim, quiet machine. Windows 8 start-up screen is terrible, but then all else acts like W7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was uneasy about getting a Windows 8 because a family member got one and wanted me to look at it to help him figure it out. Did not like it at all. Didn't realize this is an updated version but I really like it. Start menu is still something to get used to, after using the classic menu since Windows 98, but overall a good product and a great buy. :)

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop easy to use. Good price clear screen for viewing

    I would recommend this to a friend
Sponsored