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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 222 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the affordable price, user-friendly interface, and lightweight design of the 15.6" Laptop. Many users appreciate the laptop's ample memory and hard drive space, making it suitable for beginners. However, some customers express dissatisfaction with the keyboard and touchpad, while others find Windows 8.1 to be an unfamiliar operating system. Battery life is also mentioned as a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 222 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great features. Would recemmend it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good value for my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good basic laptop for home use without spending a lot. This laptop fit my needs nicely! Large hard drive and decent memory. Easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice small camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera and recommend it to anyone!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No all that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my boy friend and after a month of using it I tried to convince him to bring it back. the thing does what ever it wants opens things clicks on things the new program set up sucks, and I kind of felt like I was pushed into buying it when I was at Best Buy..I should have thought this purchase over BIG before I made it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer for basic use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a computer for work, this is not the one. This computer is good for basic things.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is priced well, good assistance from sales staff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got what I paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appeared to be a very nice laptop the thin and sleek look of it was exactly what I was looking for however it froze a lot and the webcam is very poor so if you vlog this is not the laptop for you

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for basic computing Internet search. Bought for my 10 y/o daughter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer for the price but battery does last long

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lap top this was purchased for a 1st time computer owner. Easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Easy to navigate and good for typing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for business and pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it is quick and perfect work and pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Is perfect for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how fast when I turned on no complaints works just perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    the perfect laptop for my granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I have always used HP products and the price was right

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound and picture display on this. I just wish the battery lasted longer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered his on the Deal of the Day. This was for a retirement gift for a coworker. First off could not get in store. It shipped from Hawaii, and arrived later than expected, so it mised the party. When it did arrive and the person got it, it had streaks through the screen. Geek Squad looked at it amd determined hard drive was bad. Ended up buying a different laptop in store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for an advanced person with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great! But, Windows 10 is very complicated to maneuver around and find programs you are looking to use and finding information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding laptop for school and internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 for our kids. A great laptop intended to last them through high school and whatever internet use they need. We stuck with HP because HP computers have done us quite well over the years and their customer service, the few times we've needed them, were top notch in terms of quality of service and speed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Still can't connect Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I couldn't connect Wifi thought I would try and connect the printer and no luck there either. I'm frustrated and haven't had time to call anyone for help.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It open box item. Like Brand new .liw value with good laptop

    I would recommend this to a friend