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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

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94%
would recommend
to a friend

Customers are saying

Customers regard the laptop's price, usability, and storage capacity very positively. They appreciate that it is easy to use, lightweight, and has a lot of hard disk space. However, some customers have concerns about the battery life and the sensitivity of the mousepad. Additionally, a few customers dislike Windows 8.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 424 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great PC for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and full of options. A great PC for all levels of users. .

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 4 out of 5 stars

    Great HP laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Learning curve with the new widows setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - no complains - play games, do homework and watches movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up,,so far been very satisfied,, was a little worried about windows 8 from other reviews because never worked with but everything went real smooth did not have any problems,Hope everything continues to go well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this is a great little laptop. My only complaint, if I had to be picky, is I am not a fan of some of the pre-installed software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer hardware is terrific but windows I could do without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was great sales experience stunk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the Samsung 60" HD TV home and finding out the connection component told to me in the store was included, not in the box and then told not included when I went back to find out where it was. As I was told by salesman it was included! The next day the MGR told me it's not even out until June! I asked then why are your sales people selling it as a Part of the package?? I told him I want it when it comes out in June at no cost and he gave me a handwritten note as he had no business cards yet. Believe me I will be back for it!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the laptop. So far no issues, it fast, large space and it's worth every single dollar.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price. Easy to set up, good service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, effecient, works perfectly for my business purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses the computer to play his games and loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Great for everyday use. Plenty of memory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An average computer for the average user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average computer for the average user, it will not excel in any category but it is sufficient enough for my needs (Office, web pages, youtube and old games such as counter strike and world of warcraft). The screen looks good, it's not the best but it's serviceable, the keyboard and touch pad feel a bit flimsy but I tend to use an external keyboard and mouse most of the time. The onboard graphics are enough to support a second screen via HDMI or VGA connection and to play some older games at low-medium settings. I don't like the fact that the computer only has 2 USB ports, I knew that when I bought it but it still annoys me now that I have received it. I added a 4-port USB Hub and my problems were solved. It comes with Windows 8, updating to Windows 8.1 is taking forever, prepare to spend several hours waiting for the updates to download and install. I am satisfied with my buy specially with the price I paid at Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, not complicated to get used to, light to carry around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for mid use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was destroyed by virus, so needed a new one. It was suggested that since tower/keyboards are getting "old fashioned" and are very limited, that I switch to a laptop. I was hesitant at first, but decided to go with it. This has been a little bit of a challenge, but now I am getting used to it, it has become quite user- friendly and has many functions that my old one did not. I am quite pleased with result. Buying at Best Buy helped with price, information, etc. and Geek Squad has helped over any bumps I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she loves it. Have not had any problems with it so far. Great price at the time I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 4 out of 5 stars

    Great layout.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to use with my wi-fi and storage .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for use in on-site consulting engagements. I was looking for the most RAM and hard disk capacity for the money from a highly rated brand. This machine fits the bill. I have extensive work wit MS Excel, Word, PowerPoint and Visio with no problems at all. There was a trade-off between screen size and weight. The screen is great with a large screen. The laptop is a little heavy but it is a workhorse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is great. We got 2 of them for our high school age children and with the exception of not being preloaded with Microsoft office, it offers everything else they needed or wanted, including a nice size display. I recommend this lapto for all types of users.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son to do his homework and research. It's perfect as its easy to use, the perfect size and speed.

    I would recommend this to a friend
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