Customer Ratings & Reviews

The screen was very very bad every time I turned on the computer it happens to me that it was dead even though I charged it every time before I would not recommend it even if you are on a low budget

This is the 2nd HP laptop I've purchased with these specs. Both got caught in a 'boot loop" after Windows updates and I could not get out of it. I had to return both laptops and buy a different brand name. Too bad as I typically like HP

My delivery after I purchased this laptop was cancelled for some reason, it was too close to Xmas so I requested a refund so I could buy the item from some where else

I haven't used the laptop yet because the set up is not easy for this senior. I'm not teaching anymore so I just need to accomplish simple task. I was looking forca touch screen this popped up along with others but its not a touch screen so there it sits and I'm still using my old one. Im disappointed

it’s not what i expected mouse pad isn’t the best it’s okay

Truly dislike Microsoft Edge. Changing seems to have repercussions.

Awful. I was having some medical issues and wasn't able to try it out right away so it was past the return date by the time I did. The keyboard is all but unreadable nd the disply looks washed out. I can't use it so will try to resell or give away so it isn't a complete waste. Try any new laptop in the store before purchasing. Don't make the mistake I did!

Very weak laptop. Would recommend only for kids as homework laptop

Item was purchased and did deliver. I however reached out to best buy and they gave me a refund.

The screen resolution is awful and not very transparent in the description and detail details when purchasing the laptop.

I had a terrible time setting this computer up. I tried, my son tried and my grandson tried.

ok for price. Chromebooks are way faster. Too much preloaded slows down speed. Would not use for anything but basic web browsing.

Does not work i gave it to my daughter for Christmas and didnt work

The screen is very hard to see. I use a magnifying glass to see the key board. The screen keep jumping off and on. I want to return it

My daughter was using it. Screen is very delicate.

Very very slow computer lags when more than 2 tabs are open

Couldnt get the computer to work right and two phone calls to tech support and two trips to the store I just returned it for a defund

Couldn’t use it for school. That’s the only reason I got this laptop

my.. window-xp-2000...is... much..... better,.....

Solid for the price. Good battery life. Easy to use. Everything you need.