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Customer Ratings & Reviews

Your price for this item is $374.25
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 800 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 800 reviews
  • Rated 5 out of 5 stars

    Happy With My New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised at how lightweight and thin this laptop is. Haven't completely set it up but think it will satisfy my needs. Great price and delivered safely and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect firat computer for my grandson. It has just the right amount of storage and processing capabilities. It has the signature sleek Hp designs with the 10 key pad. He absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for myself. I am surprised at how fast it runs. The only issue is that the keys are gray and the lettering is white, which makes it hard to read. Other than that, I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied HP user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an 84 year-old retired accountant that uses my computer to order on-line, correspond with friends and family, look at Facebook and You Tube posts and, using Word and Excel knockoff software, create spreadsheets for personal use, file my taxes using tax preparation software and draft correspondence. I'm not a "gamer" and only upgraded from a perfectly good older HP laptop because I couldn't upgrade to Windows 11. This computer satisfies all my needs and has sufficient memory for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to do the basics. You need to purchase the actual program, in order to pretty much do anything other then surfing the.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No.issues so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this PC on a whim.I unexpectedly needed a laptop for my college course. It was on a great deal,a lil over $200,and well worth it. Seems to run fast and smooth,so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good deal for the amount spent. Very easy to set up, even for non tech folks. Screen is bright and easy to see. The downside is it loses charge rapidly and needs to be plugged in often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome computer, battery lasts a long time for when you are doing work or playing games, huge display with awesome graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. If you don't need a ton of memory or storage this may be the laptop for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and use. After years of using a desktop and comfortable with it I was reluctant to just us a laptop. Now I will not be going back to a desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with their new computers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptops were delivered in perfect condition and work as advertised. They were gifts and the recipients were very pleased. They came on time too. Thank you for a smooth transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good price, young sales guy was clearly inexperienced, poor listener and trained to promote the more expensive equipment. Nice kid though, train him better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fir a basic computer user.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father in law when his died. It is very to set up and easy to use. It is a very good deal for the price if you don’t need all the other fancy bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience and more patience necessary.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for looks, it is a very attractive technical item. I like the silver color especially. I fully expect it to furnish ease of use and plenty of Microsoft Customer Support which I will definitely use to my advantage. As for as its performance, I am unable to say because I have not put it into service yet, because due to the lack of help I received from the Geeks when I had questions regarding connecting my new printer - I am still determined to figure out the printer by myself - then I will set up my HP Laptop and get it going. Then I will have time for the HP Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. Have had a issues getting downloaded apps installed but they did install. Guess it would help if I was not computer illiterate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a college student and she loves it.Just what she needed. The speed is excellent, nice appearance, lightweight. Easy to transport. I would definitely recommend it to anyone who is interested in a nice laptop. The salesman was experience and he was on top of all the software I needed. The price was right for my budget and it suits all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my use. I need it to organize files and photos and when I need to use an actial keyboard. My old HP Pavillion was 12 years old, still worked but oh so slow at this point. I had to learn the hard way that on this new HP everything is automatically saved to the Microsoft Cloud. You have to go into Settings to save "to PC" as the default setting. A little Microsoft trick: the Cloud fills up fast and then you have to pay for more storage. Otherwise, I'm very satisfied with the performance and the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer gave out suddenly and I bought this one it’s a decent price and so far it works great, I like it better than my old laptop for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for mommy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. I purchased this for my mother who is a school teacher and who also utilizes a computer for tutoring other students and writing grant proposals. She is very happy to have an up-to-date computer and calls me once a week to let me know if she’s still is very grateful for this gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Non-Techy Person Lap Top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new lap top and this one from HP is just perfect. Simple to set up and use......even for a non-techy person like me.

    I would recommend this to a friend
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