Customer Ratings & Reviews

She just received this Christmas eve but her daughter gave it a 5 star for what her mother wanted to accomplish with a new laptop. She was pleased and surprised!

We bought this as a Black Friday special, specifically for my teenage daughter to use for school work. She got it up and running by herself and is very happy with it to date!

Love this laptop comes with everything I need for work

Bought this no sale and it was such a great decision. The Geek Squad was excellent and took the time to explain the new functions. Kudos to Nick Lee and Phoenix Carnahan great Best Buy Ambassadors.

Good enough for every day tasks. Geek Squad was helpful with setting up other software.

Great laptop easy to use setup was very easy looks great

Great purchase and works as intended. I would recommend it to others.

I have bought quite a few of these laptops for my family members and i continue to do. Quality and Durability. However, i have one also.

I bought this laptop to replace an older HP laptop for my daughter. It runs Windows 11 very well and is much lighter than the old one. The price was very reasonable. The only thing that struck me as odd was the placement of the on/off button.

I had a great experience with my online purchase. I agreed to shipping charges, but they were waived, and I received my laptop on the same day! THANK YOU!

Bought as a simplistic work computer and works great for what I needed it for. Good camera and microphone for video conferences, speed is good but wouldn't be great for gaming.

It's a fine machine. Does everything I need it to.

Sevastian was very helpful! He helped me understand all the technical talk. I was able to purchase the laptop zi needed for school/work.

Very good I love it , Good user experience: good keyboard & touchpad; enough connection ports: comfortable keyboard for typing; wide, smooth touchpad; the device has all the necessary ports

Swift laptop with ease of use. Minimal ports bur can be expanded with the doc.

Laptop is as described. The memory is good as well. The battery life is great!

I needed a reliable, inexpensive, laptop. I like!!

Best Buy is the only place that I do business with when it comes to electronics & appliances. The customer service is top notch friendly, knowledgeable and really caring.

Good product Reliable brand No problems Performance. .great

It's very comprehensive, it was the best gift my daughter could have received, and it has worked very well for her.