Customer Ratings & Reviews

Excellent value for the cost. Very happy with performance of this purchase.

great computer. great price. good service. experienced

Met expectations for a new computer of a lower price.

This is am excellent product for the price. It's all I need.

I bought this specifically to run a program that is incompatible with my chromebook. It was extremely easy to set up and install my program. It is responsive and downoads other purchased svg files quickly. I like everything about it except the anti glare screen. I have vision problems, and the anti glare screen mutes images for me. For my simple.needs, its perfect, especially at its low price point!

Big screen! Excellent computer for schoolwork! Would definitely recommend!

Totally satisfied with my pyrchase. Every aspect of this experience with Best Buy was satisfactory. The navigational ease of makingr this online purchase was surprisingly simple with the use of their app. Additionally, my delivery was seamless. Date and time was on point according to all the alerts I received. I will not hesitate to do this again with Best Buy, should I see something of ibterest in the future.

Fast start-up. Great price. Light weight. Speedy machine.

Great product and price. Very good bargain for a laptop.

So far so good Too early to tell for the rest of these questions below

Perfect size for my home office. Good features and even better screen.

I love my new Laptop. It was affordable and easy to use

The screen went blank after unpacking and starting to use. Took back to BestBuy in Trussville Alabama. There was some issues in getting the store to replace my defective HP laptop with a new one. The laptop had not been out of the box very long and the store had a policy that the return time was extended due to the Christmas holidays which I was retiring the laptop within that time frame. Myself and household are HP computer/laptop individuals and has always made our purchases from BestBuy. At first there was an unwillingness to exchange, fix, or refund money for the laptop. Eventually the exchanged was made and I left a happy customer. Hopefully there are no further issues with my HP Laptop

Very nice little gift!! only the keyboard , i don't like !! Customer service was owesum, they sent it in a different address, when i complain they immediately take measures, and issue a new one for me !!

I am impressed with the speed and comfort of using it.

They were great and very patient..I was very impressed

Good product. Very good. Computer goood. Recomend.

Works good. Very good price. Ordered on line . Had it ready fast.

Product was easy to order on line and pick up . Computer is well worth the money . Perfect for college online class.

Great buy at the price. It has so many functions I probably need my son to show me how to use them. I ordered it on line at Best Buy and received it a day later. I also bought my refrigerator on line at Best Buy and was delivered and installed the next day. Great service.