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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 483 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 15.6" Laptop as having good overall performance and a portable design. Many appreciate the screen quality, speed, battery life, design, and size. The primary concern expressed by customers is the limited storage capacity, which cannot be expanded.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 483 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is as described. The memory is good as well. The battery life is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop on a budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop in and of itself is a relatively standard budget setup with probably a better chip than the price point would suggest. The only downside is the screen is definitely a little bit washed out and faded but the laptop is responsive and under $250 a fantastic value.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Not enough memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to transfer data into this device. After it was reviewed by Geek squad, it was determined to be an "S" model and also not having enough memory to take my data. The store obliged me by refunding my money for it, so I bought another device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this laptop for my daughter to go back to school. She loves it! The laptop is sleek and lightweight. easy to carry and the speed is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer it’s cheap and it runs smooth for the things I do on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great computer for daily needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a trusted brand name. A great computer for my son's daily needs. It allows him to edit graphics and play games. It is a great first computer for my teenage son and is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best But is the absolute greatest.My family and I were looking for a new computer.We went to Best Buy,their customer service was amazing.We purchased a really nice lab top and we are very pleased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Labtop Computer !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. Love the new look of the desktop and how fast it works great. The price was great and such a great deal. Love it. Can’t wait to come back again soon. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast & no damage. First laptop I've owned and I have no complaints. It allows me to use everything I need for work and its simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with my new laptop. Was even happier that it arrived the next day! Been a while since I shopped at Best Buy but will definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for a student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom (she's going back to college). It works perfectly for her student needs at a very reasonable (sale) price. Good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! We got it to give to our son for College and he loves it. It has worked out well and does all the things he needs it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Does what I need it to do. Fast processing and a decent screen. It's a great computer for doing your run of the mill computing stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good entry level computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good entry level computer. I was looking for a computer to do my banking, email and look at the news. This computer does this and more. Would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase couldn't have been better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response. Just the right amount of memory for my situation with a matching price. Very satisfied with the floor associates help, information and recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my laptop for a few weeks now and it works great! Much faster than my old Toshiba laptop. A good early Black Friday deal too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    puter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    berry good puter for what i need it for. good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not regret the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this laptop was a Black Friday deal. it was a required purchase, the system components is just what I needed. It also included 6 months of Norton antivirus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. No complaints. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, Fulfills my needs 100%. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend