Customer Ratings & Reviews

I needed a new lap top and this one from HP is just perfect. Simple to set up and use......even for a non-techy person like me.

Not using this for any online gaming or super demanding apps. Plays videos and office apps just fine. Good PC for the money since my old one could not run 11.

I bought two of this for my kids. It works well, does the job, great for online school tasks and light gaming. Kids are very happy using it.

This a great value for the size and capability. I do audio editing and remote programming and the HP has done a great job.

Sufficient for my needs as a teacher, creating newsletters, calendars, and other items. I use it for video streaming too.

The Hp laptop is working well. No problems. It's used for email and surfing. The audio may need adjusting as it is not as loud as my last laptop.

Understand what you are purchasing here... You cannot clone to the UFS, the storage is LOW and cannot be expanded. If you are looking for just a straight internet machine, this will work. My issue is with the UFS drive.. .basically a MicroSD card soldered to the motherboard and NO upgrade compatibility. Removed the back and the motherboard does not even have a hard drive connector. This is basically a Chromebook with Windows.

Got a very good price from BB on an admittedly entry-level laptop. My pre-teen just needed for some low res games, movies and videos. It suits her needs until HS next year when they move to MacBooks anyway

This machine is actually perfect. Who would have thought for this price a machine that is highly effective for University online students.

So far, so good. Suits my needs Nice and fast. Just what i needed at a great price. Glad i found this when i did

My son has a MacBook and is in college but wasn’t able to use it for all his classes. He says this works great for what he needs it for.

Sales agent was so knowledgeable, helpful and pleasant to deal with. The laptop was exactly what I wanted. So far no problems.

just recently started using it, no issues so far. I like the touch of the keys and it meets my needs. Great price too. Use it mainly for internet use so it works for me.

This is a perfect laptop for me. It was easy to set up; just follow the on-screen instructions. It doesn’t come with a bunch of bloatware that I would remove anyway. It’s fast, and has plenty of storage for me. I did add MS Office to it, which was also easy. And I like the numbers keypad. I’m very happy with this purchase. It would work well for most students too. You probably want an upgrade for a big gamer.

love the laptop its fast and it has everything that i needed it is perfect for what i needed for my small business.

Got this for my 11-year-old to play Sims4 and write stories.. it works fantastic! The employee at the store said it would not work properly however it works fine for an 11-year-old.. this being her first computer she doesn’t need a gaming computer like the employee suggested.. this one works great, I just had to take it out of “S Mode” (whatever that is(

This is very basic laptop but so far I’m pleased with its performance. Probably good for basic computing like browsing the web, checking email and some streaming.

Everything was so fast, from discount, ordering and picking up my order. The laptop is good for my school work or other things

I am happy with this product. The past few purchases I have been staying with HP. I am not a tech person so I can't go into details about how the laptop works. My only regret is that if I had a few extra dollars I would of liked to have purchased a touch screen. After using my last HP i had a touch screen and I can't believe how I took advantage of this. My last HP laptop the screen kept juming and I thought it was smarter to put the monies into a new one. My last contract had expired so it would have been out of pocket expenses which I don't have.

Bought this laptop for my elderly grandmother who hasn’t used a laptop in over 10 years. She has loved it. We got it set up with all her online accounts and programs to use and it has been a great experience. She loves the big screen and long lasting battery life. I would definitely recommend this to anyone who needs a simple laptop for daily needs.