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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 108 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the large screen size and comfortable keyboard as significant advantages. Positive feedback also frequently mentions the device's ease of use, long battery life, and generally smooth performance. A few users noted that the operating system may be limiting for some users. The ample RAM is also praised by some users for its impact on performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 108 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer for Basic Computer User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been a very solid machine for basic everyday needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the look and highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and highly recommend to anyone. Love the touch screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen and specs, better for accounting type

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and specs, better for accounting types. Just a beautiful laptop with a beautiful screen, well constructed. Numeric keyboard is off to the right, which makes the alpha numeric section seem to be off centered.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this computer especially the touch screen chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    DVD bluetooth player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greatProduct was delivered in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop easy to use I recommend it for fro

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear display..geek squad desk was VERY HELPFUL...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is an excellent first time chromebook...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent first time chromebook... it has a large bright display, lots of ram, fast processor, and awesome batter life. i also love the the back-lit keyboard and the 10 keypad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed w to lack of compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free windows 365 isn’t compatible so it’s basically a worthless offering. I purchased this for my middle school child and she would like to play games on the computer as well...can’t do it for some reason. The compatibility with typically normal apps is very frustrating along with navigating how to operate the systems within the computer. Not very user friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Chromebook I have ever purchased and I am totally satisfied. I have HP printers and desk top computers. I have been satisfied with all HP products and would recommend HP products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best chrome books ever made. All around 10 The only bad thing is they are all out of stock The number pad is a total winner since I do lots of spread sheets. If you can find one grab it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems here!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this HP Chromebook! The only thing that I wish it had was a CD drive. However I knew that when I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy it as a gift for my son and he is in love with this computer. very good choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it thinking it was the 2-1 machine. Waiting for the correct one to go on sale

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DONT DROP THE LAPTOP, DON'T LEAVE IT AROUND KIDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great, just don't drop it !!!!! If you drop it more than once it's a wrap .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Arrived defective or not as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either this doesn't have a touchscreen or the touchscreen doesn't work. Just having it on your lap with 1 or 2 tabs open makes the fan need to run and it is whiny and noticeable screen is very dim. viewing angles aren't great for IPS display.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased on sale and love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on a one day sale for $400 and love this chrome book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new chromebook is an excellent addition to my office space at home. I can rest it on my lap or set it on any small surface and get to work on or play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Chromebook, and I got it for a great price on a one day sale. Works great and has fantastic specs, but it's a little bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vreat laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchaes. Very happy. Fast startup. Love the touchscreen feature and lit up keyboard.

    I would recommend this to a friend