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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $539.99
Clearance
The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 108 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the large screen size and comfortable keyboard as significant advantages. Positive feedback also frequently mentions the device's ease of use, long battery life, and generally smooth performance. A few users noted that the operating system may be limiting for some users. The ample RAM is also praised by some users for its impact on performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-108 of 108 reviews
  • Rated 1 out of 5 stars

    I returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not familiar with Chromebooks. This was completely foreign to me. It is not what I was expecting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons did not work on the computer. Couldn’t even use it but ‘brand new’..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touch screen did not work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen did not work when I received this laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    HP Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome power and performance. Great screen and picture. Runs fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great except trackpad rattles.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chromebook with what is for me a real annoyance, the trackpad rattles when tapped. When used with a mouse this isn't an issue. Except for this the build quality seems good. Everything else about it is very nice, performance is snappy. If you get it on sale or a deal of the day then it's a good deal if you can live with the possible trackpad rattle. I returned my purchase for an exchange in hopes that the replacement will rattle less. I wandered around a store today and checked other laptop trackpads and noticed the HP laptops on display (this model wasn't on display) all rattled to some extent and more than other brands. I haven't received the replacement yet. I'd rate it 5 stars if on sale and if the trackpad didn't rattle.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse crap ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the worse crap I've purchased ever.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality, speaker sound and overall build were not as good as the Dell Inspiron Chromebook. Touchpad was rough as opposed to the smooth as glass Dell. Getting returned!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touch Screen Doesn't Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just opened the computer after picking up from curbside from Best Buy. The touch screen does not work. There is no setting for this. Online support offers no help.

    No, I would not recommend this to a friend
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