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Customer Ratings & Reviews

Your price for this item is $331.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,700 reviews
  • Rated 5 out of 5 stars

    Love how solid it feels...not flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the case and the keyboard are very good. Doesn't feel like it is going to break when you open it or when you touch the keys. I really like it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simply average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an HP computer in the past and was very satisfied. This one, however, is very slow to respond, to open any program, etc. I guess I expected just a little more for 6GB - but, obviously, I should have done a bit more research. I will adapt......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the price. It's not too big or too small. The features are comparable to other laptops that cost twice as much. Love this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, does eveything i need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does everything I needed to do and more. I am really happy I bought this computer it will help me with all of my school and business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop bought another one so now i have two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far love this laptop its just what I wanted for my grands,had to buy another one for my other grand so I have two of them now really like hp products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was best buy for my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's outstanding, couldn't have made a better choice., The laptop hasn't give me any problems since it was purchased and I'm getting used to Windows10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased as a gift for my adult daughter. She is a Special Ed Teacher and she uses for her required reports. She absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is generally easy to read yet a little slow to function.it takes going over this twice a lot but might be able to upgrade to a faster mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Love the touch screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch screen. Only issue i have is the touch mouse pad. When i type on the keyboard my left hand is always hitting the touch pad setting it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HP computer and I have to say it is wonderful! I've had absolutely no problems with the computer or the Operating System, Windows 10!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall ok so far, but has had some glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start up and shut down inconsistencies were occurring within first two weeks after purchase but seem to have smoothed out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's computer finally decided it was not going to work anymore. I saw this one on sale. It was a good all around computer for the work she does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an in expensive laptop for a project and chose this HP. Yes, it's an inexpensive laptop. The performance wasn't great, I get that too for the price. but I'm not sure there was any metal in this thing with the exception of the hinges.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    VERY slow when online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very slow when trying to do anything online. Especially slow when doing something like email, or requiring caching. When doing email it just hangs. When looking up something online you can go do something else before it finishes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff helped me choose the right laptop for my needs. I am merely an end user, my previous laptop was VERY old, and the HP was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as family pc with CD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 HP...great for family use and to view our cds, + kids games...best buy sale person very helpful...Greek Sq as always great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hapoy with the purchase. Suits my needs well. Not sure why my rewards points have never credited.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completely satisfied. Have only been using it for a little over a month and already it freezes up occasionally. I do have virus protection and scan regularly. The screen should not freeze up on a brand new laptop. I think I got a lemon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and it's come in quite handy. My husband uses the desktop frequently so I no longer have to wait to get my work done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owner of an HP computer. I have always had a Dell. I love my new laptop, easy to use and enjoy being able to use a touch screen!!

    I would recommend this to a friend