Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,700 reviews
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop perfect balance quality and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Touchscreen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have a Touchscreen and this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product with the best price in the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product with the best price in the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent machine for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for office applications and emails. It does the job. Can't do much more than that or it will be VERY slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best laptop I've had. I only got it because I was on a budget. It works fine though, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    laptop 4 family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price but ran very slow for me returned it. was for family in michigan

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems with internet connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to solve internet connections with this laptop. I bought 2 and both had the same problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer but had issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shut off randomly, USB and HDMI stopped working. Had to return it for a new computer 22 days after purchasing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bad for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the plastic gives it a cheap feel, it will lockup after a couple of hours use and you will need to reboot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    my first laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's been a challenge for this old dinosaur to learn to use a laptop but the touch screen has been a lifesaver

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry disappointed, expected something better. A bit slow, just not what I expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP 15.6 touch screen laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is the laptop didn't function right. Which was da disc player. Only had it for less than aonth

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for AMD processor and being a HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is a little slow, Windows 10 of course has its issues, but overall not bad for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for my home health work and the calendar plays a big role for scheduling and being touchscreen makes it easy like an ipad. I can easily type a progress note without messing around with BT keyboard. This would have been perfect if it has illuminated keyboard. Hope they can invent a pullout light in the future ( my idea ) also. i thought ipad would work for my need but this did .Good price $349.00 with 1 TB and 6 GB RAM and CD/DVD and 2.3 ghz ( intel i5 speed) .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for the price offered. But the computers processing seems to be slow at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well and meets my simple needs without excessive options; well priced competitive laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much junk preinstalled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, The feedback I've received is that it's slow because of all the preinstalled junk.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very slow start up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I turn the computer on, it takes quite a while to come on. Additionally it is very slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is slow to boot up, and upgrades seem to take forever. Very limited Windows apps included.

    No, I would not recommend this to a friend