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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,700 reviews
  • Rated 3 out of 5 stars

    Not great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps shutting down while on social media. Key pad is not that sensitive and its cheap plastic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for simple stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for my school work. However it stopped working after 3 years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    updates updates freezing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this HP after my older HP died after 10 years of good service. This laptop was just a series of updates that wouldn't allow you to do anything else while a update was going on...and then the screen blacking out and/or freezing if left up..(even if the setting were set to continuous on)..traded to a Dell with a I5 and much happier.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop can not keep battery. Battery last for less than ten minutes. There is nothing you can do with this laptop if it is not plug on an outlet. I can hardly move around with it. It's tiring!!! Can't stand it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good laptop for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the laptop for a class that required windows. It is adequate to run GIS software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good laptop for grand daughter in high school.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best or most expensive laptop, but it will become obsolete before she outgrows it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    had some problems with the usb drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 usb drives would not work problem with the software it was fixed by Geek at no cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop for Fantasy football and paying bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is slower than expected, I have trouble with Chrome which is my default browser.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There are better things to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed with the screen on this PC. Very poor picture and not bright at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not up to HP Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first computer. Within 24 hrs because the processor was going out according to the Geek Squad. I am just crossing my fingers that it will last a year. unlike other HP computers that I have owned they were reliable this one is not. I suggest buying the extended warranty if you plan on keeping it more than a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow on startup and too many pop up reminders from HP to register the purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the kid for school

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems my kid loves it not a gaming computer just for school that's what we wanted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just decent computer - not really that fast, and I'm just using it for internet access.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slooooow Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is not as fast as I thought it would; otherwise it seems to be a decent machine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what a computer is supposed to do as long as you have power or charged battery

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Not What I Expected from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen works fairly well, but the touchpad is terrible. The download and upload speeds of this laptop can be comparable to that of dial-up. I was very disappointed with the abilities of this HP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. Trying to clear bloat ware. It is ok, no complaints but extra software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does who it needs to d o, only set back is keyboard doesn't light up, hard to see.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slower than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very slowly even when new and with little added other than what it came with.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product on a budged. I got this laptop for school and does everything i need.

    I would recommend this to a friend