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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,700 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Surprisingly good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting this performance from an amd laptop but it was over my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    features we needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the things my daughter needs for school. Wifi, touchscreen, and disk drive.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new computer. I love the touch screen feature!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and a great value. AMD-A10 processor is faster than my old i3 HP laptop, and the keyboard is far more comfortable. Excellent value for any serious college student.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    crashes and reboots

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this computer for about 4 days and everyday it freezes and crashes. It happens when I am on the internet and I would notice that it is frozen when I am trying to open a new tab or navigate the page. I would have to force turn the computer off/on by holding down the power button. A few times, I had to wait for it to configure. Terrible computer, I'm not sure if its the AMD processor but now I am running to intel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good and worthwhile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have if your looking to go from a E-Series,A4,A6,A8,A9 to a next Generation A-10 Quad Dual channel. I am happy with the gameplay and the games I like....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and handy computer. Does what I needed it for.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing the hard drive with a faster one and getting a ac wireless usb adapter this notebook flies. The battery life isn't that great but I can do almost everything that I do on my desktop. The Webcam needs to be hd for the price. I am good with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 1 out of 5 stars

    Bad buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it based on the specs and the sale price. Was disappointed in the overall performance having used it for just one week. The laptop would get really hot when just surfing the internet or watching YouTube. It would also make loud noises from the fan. Battery life is horrible and not even close to as advertised. I would get about 2 hours when just doing some basic browsing and light streaming. Better off sticking to something other than HP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for my games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this laptop cause the 1tb but love the sound and the vid for the games i play ,couldn't be happer with this laptop great price as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for basic use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my use for work as I am an independent contractor. Wanted something basic and simple. Overall seems to be ok and easy to use and set up out of the box. 2 of my biggest complaints are the keyboard doesn't light up would be nice to have that feature as I often work at night...didn't think to verify this but it is a lower end model... The second complaint is in regards to the design of the base. It is flat not rounded on all sides when it is opened and seems to be uncomfortable on my hand while working for extended periods of time. I guess I'll have to get a mouse or something to help. These were two features that I've had on older model laptops and didn't think to check out and explore further, but overall seems to be ok for my use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Not touchscreen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says touch screen, not sure if they sent me wrong one but everything is correct except it says not touch screen compatible, even though there is a sticker on it that saysucks touchscreen, besides that good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer So Far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it yesterday and so far I really like it, I bought a new ASUS a week ago and had a lot of problems with it, so I took it back and got the HP so I'm really happy with the exchange I just made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop to work from home This laptop has been perfect! Lightweight durable and plenty of storage space!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed with this computer. After I read the reviews and the specs, I was looking forward to this new computer. It was inexpensive, but a good computer. After using it for a very short amount of time (and now nearly a half year in), I became unimpressed. It is not able to handle some of the simplest of functions such as using Facebook or YouTube without freezing up for a few seconds or taking forever to load. I have very fast internet. I do not recommend this computer. The only reason for a 2 instead of a 1 is because of the price and touchscreen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son use this computer for school and he loves having the option for the touch screen. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast. No problems. 5 Star!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a previously bought ASUS and upgraded to 1T 6gig hard drive touch screen laptop by HP. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great mid range computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very fast and responsive. Processor is comparable to the higher end Intel i5. A must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    nice upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ready to upgrade my old HP and this was the perfect option. Touchscreen is a nice addition too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great AMD A-10 CPU and touch screen which is not always on a laptop at this price.

    I would recommend this to a friend