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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,700 reviews
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage space and ease of use. I only wish that it had tablet feature. touch screen is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well and is a good entry notebook computer. The touch screen is an nice added feature

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Is it a hook up easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it a hook up easy to use.my kids use it it's lightweight seems durable I love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer for the price. Don't expect a.super computer. The battery life is not good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    based on the large variety of manufacturers, the variety of features and variety of combinations of features for the price, it was somewhat of a dart throw to make a selection. I chose this model not just because of price & features but because it was available in my local Best Buy. the two associates were very helpful in finding the model (which was not on the shelf nor in the back storage area. So operations and setup have been without issue. I will say that the mouse pad is a little touchy but I hope to get used to that. I did have some delays in getting torrent downloading to work and m currently trying to figure out why my CD-burning programs don't recognize the CD drive, but I'm sure I'll figure out those shortly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son's 1st year in college. He loves the touchscreen & ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son's 1st year in college. He loves the touchscreen & ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Fast system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system process information at a nice pace. Works really well for me and was at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop for the money. Has good features like touchscreen and good memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy to purchase 2 laptops, one for my husband and one for myself as an early Christmas present. So we purchased these and love them. Easy to use, affordable, and plenty of built in apps....no regrets here!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think office should be part of any computer. However, battery doesn't seem to hold its charge, very well. I bought it to do photo downloading to order photos or make books and be able to link into my work computer; so my life is easier...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. User friendly! Can use touch screen or mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    solid school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my son for college. Plenty of speed and storage. He's 100% satisfied. Good price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP - 15.6" Touch-Screen Laptop - AMD A10-Series -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Lap Top for school and work, safe and fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop at a reasonable price. Powers up quickly and works well for blogging and photos

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good amd a basic laptop for very light use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Still awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is the powerhouse, keeps chugging along.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was starting grad school and needed a new computer chose this one and no regrets..Only thing the touch screen catches me off guard when pointing to things to show people...works great enough storage and ample speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A good deal for mid-level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop a lot. For the money, It performed quite well. However, I realized upon using it that I really needed more processing horsepower, more RAM, and, above all, better screen resolution (it is HD; I really wanted Full HD). So, although I would certainly recommend this PC for modest computing requirements, I returned it and will have to pay a higher price for the heftier capabilities I require.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    My mom loves her new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my mom and she loves it. I think it's better than the one I purchased for myself over a year ago. The touch screen is pretty neat. Her computer is faster than my 1 year old Toshiba laptop.

    I would recommend this to a friend