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Customer Ratings & Reviews

Your price for this item is $331.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,700 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like this laptop. It is lightweight and have great speed for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Good computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for students. It is good for project management. Easy setup. Good size screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a great computer with the perfect bells and whistl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP have the perfect touches. Nice keyboard, and right amount of hard drive and memory,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a little slow compared to other high end systems, but what do you expect for the price? I've never had a laptop with the touchscreen capability and I didn't think it would be useful but after only a few days, it's a great feature. The product itself feels a little flimsy, not solid construction, but again at a $350 price point you can't ask for more. This laptop will get the job done and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for high school/college students at a good price. Did my research and determined this would be my best choice. My son loves his new computer. Plenty of memory for saving his papers and runs fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go to hp when I purchase laptops for the family. The best feature would have to be the touch screen option. However, sometimes I forget about using the touchscreen. Affordable and overall good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love the 6GB Memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HP laptop and the extra memory and touch screen make work much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Good laptop, affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat this laptop for the price. Love the option of using the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great laptop for reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use worked for me since I'm not that experienced with computers. Didn't want to spend a lot of money for the limited use. But learning more features will make me use more often. Like touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop for a new college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my freshman year and college and I absolutely love it already. It has very good multitasking capabilities for someone on the go all of the time. The only negative I have is that the battery life is supposed to last five and a half hours but I'm lucky to get two hours max if I am on it constantly. Other than that minor inconvenience at times, it is a wonderful computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a dependable computer that was easy to use and this didn't disappoint. I like the touch screen as an added feature. I've had the computer for 1 month & I'm happy with my purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good purchase for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the price. Light weight with a clear screen for viewing photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great power for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for a great laptop. Great processor, memory and hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    great value! 6 gig Memory and touch screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive plus touch screen and lots of RAM. Almost bought something else but saw this at the last second and was taken by all the features at an entry level price! I really felt like I upgraded!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice PC, fast, reliable, easy to set up, excellent price and trustable brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing failure within 30 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace a 4 year old Toshiba whose hard disk had died. Best Buy did the data transfer from the Toshiba to the new HP, ands all worked well, although not as fast as I had expected due to its solid state hard drive. By the third week, I had 2 vertical lines running top to bottom in the middle of the screen. Took it back to Best Buy, and they pleasantly offered to swap the damaged HP for a new one, at no cost. Had to pay them for the data transfer as it would have taken me weeks to do that. Took them 3 days to do that work (longer than expected). This latest HP seems to be working fine after several days. I hope it lasts longer then the first one did. I switched the Geek Squad coverage from 3 machines, 3 years, software only for $249, to 3 years, one machine, software and hardware for the same price. The Geek Squad techs tell me that they haven't seen problems like mine before with this particular HP laptop. Price was a determining factor in my original decision to buy this laptop, coming on the recommendation of the Best Buy salesperson; "better value for the money with the AMD processor".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop for school. easy to setup and seems to be running with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Totally love my new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually talked 2 people into purchasing the exact same computer, because I was so thrilled with the processor speed, touch screen functionality, Cortana assistant, and Getting Started Tutorials!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quick laptop. Purchased Black Friday the deal was too good to pass.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Performance is as expected and i would recommend it

    I would recommend this to a friend