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Customer Ratings & Reviews

Your price for this item is $331.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,700 reviews
  • Rated 4 out of 5 stars

    Cool computer for just about anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband started music school and need a laptop that would be great for multitasking and has lots of storage to hold all his work

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, good price for everything I need, not too much but just enough for what I need to work with, perfect upgrade for what I need

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the touch screen. The fast start is great. An AMD update/upgrade caused problems. Overall I really like the graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Loved computer but was slow. Exchanged it and now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features at a great price. The first one was a little slow and best buy exchanged it with no problems and now it runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Quality laptop that works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter for her birthday. It works well and appears to be holding up to the abuses of a 12 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and have had no problems love the touch screen too, i did hear that the processor is know for crashing but so far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this computer for my son in high school and it is a good computer for term papers, research, etc that students need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The laptop is exactly what my daughter wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not afford a higher definition screen, but the laptop is great for my daughter' purposes. She loves the mouse on the key pad, it processes quickly and doesn't get bogged down. She uses the mic and the camera for videos. Now she wants a light! She is a happy 13 year old!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lap top for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my hp laptop for use while traveling. It has fulfilled my expectations in that it's easy to carry and fast enough to do the internet activities that I usually perform

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and easy to use. I only wish dealing with the customer service representative was as easy when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this one to replace a older HP laptop that was running Vista. For the price (on sale) this one had the best features. We use it mostly for streaming Netflix or Prime shows, and it can handle that just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good computer and like the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after my first purchase was not what I expected, I was treated very kindly and able to switch my buy to a better, faster computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP touchscreen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my previous HP laptop bit the dust, I opted for this one. It's lightweight and has a nice screen display. The only two cons for me are 1) no indicator light when you press the on button and 2) no indicator light for the num lock button so you never know if it's on or not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition for wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a similar pc for myself last year. My wife had problems with her older pc. I decided that a new pc would be good for her. I looked at a reputable manufacturer, ease of use and reliability. The HP unit fit those needs. She enjoys the ease of use and is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Worth the money; hate Windows OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that the PC could connect to a monitor; very fast, and really like the 1 TB of memory!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was what it needed to be, and more. It was a good value for someone to take for classes, and has been working well since. The touch screen was overkill as the user is blind and uses a screen reader, but included for the price, was a pretty good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the computer is a little slow, love the touch screen and the price was right. Best Buy does offer some great deals.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    First Time AMD User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used Intel processors, was surprised by speed and efficiency, My only drawback is no USB3 ports, but can live without.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop for everyday use of email, social media and online purchases. The added bonus of touch screen makes things easier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works perfect for home use. I installed Adobe Pro and full Office 2016 suite and it runs great. Probably not for a dedicated gamer but does all I need for keeping household records. Definitely powerful enough to keep up with a home business. Definitely reccomend.

    I would recommend this to a friend