Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $331.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,700 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop for basic needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my first laptop purchase. Primarily use for microsoft word.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for only business use. Works great for that and surfing web.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great laptop, haven't had any issues while running programs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Purchased as gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup the computer and added software. I did not setup the printer.Put it back in the box and sent it as a gift to my friend in Florida. So far it is working well. Good price at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on sale to use mainly for internet surfing, some streaming, and a place to consolidate all of our pictures. The laptop works well for what we need it for with zero problems.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great touchscreen option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen, does everything I need it to do for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All I need in a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop with a DVD drive - not common these days - but still with all the latest features and this laptop is a great find. It's fast and runs well with Windows 10. I'm very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for school assignments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for school assignments. Easy to access. Touchscreen is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Seems to functional for daily use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it in a small business every day all day and it has worked

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not fast, it was not the best picture quality nor it had great battery but it was great for the price it lasted me 3 years until I dropped it and broke the screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not bad for a budget laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a budget laptop but was for my wife where ease of use is needed. I had to return it and pick up a Chromebook. While it would be fine for some I could not rate higher than 3 stars since it did not boot very quickly. Was not happy with the AMD processor, will stick with Intel from now on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Works good for what I need.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price touch screen is nice for doing school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a stay at home mom who works from home and I am a full time student. This laptop does everything I need for those specific things. I love it! However, if you are gaming or going to be saving a ton of stuff to it, maybe go a bit more expensive and get more memory. Overall an awesome laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer for basics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use mostly for banking and occasional web-surfing, like the touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school! Fast access and quick response to all programs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure exactly what laptop to buy, the sales man gave me some great options and this one stuck out because of the touch screen. Works great for me, and still works the old way also.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    it work very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it pretty good but the battery is too poor, runnig 1 1/2 hour

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great computer at a reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy setup and operation. great cpu and lots of function for the $

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as I expected. Lots of storage space. I am able to multi task.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I LOVE IT!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement laptop and I couldn't be happier. The Best Buy salesman and Geek Squad rep were very helpful with me. This is a very fast, economical solution to my computing needs.

    I would recommend this to a friend