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Customer Ratings & Reviews

Your price for this item is $331.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,700 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like love the touch screen on my new hp laptop computer with Windows 10 easy to use and fun to work with

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so could have a 2nd (back up) laptop. Nice having touchscreen. Price was good $330, was a clearance model. Not as fast running as I thought it would be, based on specs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for use at the church. Works well. Personally use Apple products but better price with hp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does what we need it to do. It's a bit hard to open, probably because it's so lightweight. Try to open the top and the bottom comes with it. Nothing to hold onto to keep it down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought this for mom...seems to work just fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my mom. She uses it primarily for checking emails and the occasional Netflix show. Seems to work fine for her however I felt the processing speed lagged a bit. All in all not a bad unit for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works for my basic needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use a computer for doing basic work and this computer is just what I needed. Love the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, im happy with this laptop. Occassionally ill be working on it and it just restarts out of no where. No warning. No nothing. Just reboots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff support was Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. But all the staff that helped me were TOPS. They were all professional, easy to talk with, as helpful as possible, and answered all my questions. Actually they sold the product. I probably would not have spent as much money if not for their help. Also, I probably will go to Best Buy next time I need a product before looking elsewhere. I believe all sales are people sales although a good product helps. I really like my HP laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what we were looking. It has all the necessary features and includes a touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works for what I need it for. I can do my papers, watch Netflix and play my music. no complaints here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as we needed a new laptop. Just wished we had looked at the description a little closer as it doesn't have Bluetooth connectivity. Other then that she loves it and hooks up a projector to it every week for church.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop just because I needrd a new one. Its perfect and works really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer and I love the touchscreen I've never had it before. I definitely recommend this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product, Windows 10 a little awkward.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of these for a few months now. My wife and I both bought the same model. Her's has had a hard-drive failure within two months, however, HP did care care of it. These aren't very fast but they get the job done. Since they are a budget PC I don't expect perfection. I had to reinstall Windows 10 twice right after I got the laptop, as it was very sluggish. The second time was after the first set of updates and it totally jacked with the speed. (My wife's was fast right out of the box, but mine seemed to get hung up during setup and subsequently.) These are average quality, they work, but I would have expected more out of a 6 gig machine.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great mid grade comupter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very much how you can change from touce screen to keyboard without anything to set up. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for someone new to a touch screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It has taken some getting used to, but once I put it to use in the office I couldn't live without it now. Am still trying to get used to windows 10 which I feel is slower than explorer, but overall I'm very pleases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need a fancy computer for games, just something to occasionally go online, e-mails, etc. It's a little slow, but has been operating with ease. My other laptop lasted eight years. Hopefully, I can help this one last that long!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great & Powerful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a small laptop and this was PERFECT. powerful but compact. just the thing for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for school and it works great Also able to use at home for personal graphic work!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great touch screen laptop for kids' homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having a touch screen laptop as if I have a big screen tablet on hand!! No regret!!

    I would recommend this to a friend