Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,700 reviews
  • Rated 4 out of 5 stars

    So Far, So Good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 takes some getting used to, but the computer has been fun to work with...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good computer if using for basic everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor ok touch screen ok windows 10 borderline will be OK with a little tweaking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, and all the features my daughter wanted to head back to school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    user friendly great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to Best Buy for all my computer needs knowledgeable and courteous staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for students and beginners good price latest technology slick and smart

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't overly impressed by it so I upgraded to a different computer. Very plastic-y

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Runs hot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs much hotter than other brands of laptops

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using my new laptop. The best buy associate was polite, and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    a good buy for a student laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good buy for a student laptop with a decent speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really how simple it is to operate and how smoothly it goes from window to window

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but good product for the price and good quality overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easier than the last one I bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been using it much yet but I was able to upgrade my GPS so much quicker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice, good price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the money. Especially like the wifi. Would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and user friendly. Perfect for my online, email, and spreadsheet use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop for basic user. Could be a little faster, but no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awkward Trackpad Placement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one got to go back home to Best Buy - my wife had a hard time using it because of the awkward placement of the trackpad, and little to help differentiate it from the wristpad. So it went back. I'd also like to point out that the material used for the shell collects fingerprints - kind of a nuisance to keep clean.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice touchscreen laptop for student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it's a little slow but it not bad. I just use it for internet browsing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All works as expected. Slow boot time and funky track pad.Otherwise a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a computer for my mother. It has what she will use it for. It has a touch screen but we didn't really need it. Did add windows office so there would be word and excel if ever needed.

    I would recommend this to a friend