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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,700 reviews
  • Rated 4 out of 5 stars

    had more things than i needed which is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for buying my first laptop. skype quality could be a little better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so far for my needs. Am still learning Windows 10 though. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys are great. Really helped a lot. Got nine more characters to fill

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer at same price of lesser ones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer at same price of lesser ones. Has all of the features I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the overall components of this laptop, but seems a bit slow and the mouse pad is not very responsive. I have adjusted the mosepad touch diameter and still not easy to get it to respond! I will say I was upgrading from a Windows 7 so I will give credit for a leaning curve to the Windows 10 format...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my needs (Email, browsing, writing letters) this is a great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this laptop. It's everything it said it was. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer. Only problem is that it is really slow as a new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Able everyday lap th op

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up a date multiple function. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has crashed twice on me and I am second guessing this purchase. I called HP both times and they were able to get it working. I called Best Buy about bringing it back and replacing it and was told it was 2 days out of their return policy. I do not look for longevity on this laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still making a determination on this product. It has been ok so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson so he could play games. While it is not exactly what he wanted, he was very pleased with it and its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great for everyday use and some minor works stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning an HP laptop computer. Would definitely recommend!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is ideal for college work and can even do some light gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the tablet very much the cd drive was key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, ROCKS!!!! I have needed a lot of help with issues that younger people may not encounter. Everyone , on line and in the store has been awesome!!! I really appreciate the help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced Dell laptop that was getting old and gave to grand daughter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product performance and technical expertise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have for a variety of shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard and read good things about the Firestick and the variety it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for home use. If you are looking for hyperspeed and gaming, you shouldn't be reading reviews on a $3XX laptop. If your reading, its because of budget. Great buy at this price

    I would recommend this to a friend