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Customer Ratings & Reviews

Your price for this item is $331.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,700 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Constantly connected to my socket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for college and according to the ratings, this laptop was well worth the price. It is definitely a beautiful laptop but I am constantly connected to the wall to charge it.. As a college student, I need a reliable laptop and this is not reliable.. Tried to ask for assistance from the geek squad and I was referred elsewhere for assistance, I decided that maybe I made a mistake in purchasing this and I asked if I could do a trade and pay the difference but was told No because I reached day 15 and the returns are only good for 14 days. My fault for waiting too long to make this return.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Price performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features at a fair price. Performance could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Few problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after purchasing this laptop I had many problems.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT LAPTOP FOR HOME USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for my needs. Web search & games. Of course Email too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great use it for travel laptop for work. Travels well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty good and I have had no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased, happy, excited, honored, and blessed to have this laptop computer!!!!! And the geek squad at Best Buy helped me a whole bunch!!!!! Thank you geek squad!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price and has plenty of storage space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a good product. It was for a gift so I not sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is better,than what I had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess,that,once I get used to it I will be more satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the Money but Not for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a lot of features with the laptop -- especially for the money. It is a great deal in and of itself. However, the keyboard is not responsive enough for me. It almost felt like I was typing on a toy typewriter. It may be just me because I am very picky about my keyboards.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Touch screen is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the background pictures and the option to change them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me some time to get it running. All seems well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got used to the new windows program it was all downhill from there. I've had no problems after four months since I purchased this laptop, and I don't anticipate any.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop the only thing is i wish it was windows 7

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it has everything l needed to use with go pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer when I needed one badly. It got me through until mine got fixed. Sort of slow but to be expected for a low cost machine. Caught a virus literally hours after beginning to use it. Came with McAfee. Do yourself a favor and disable it and use Windows Defender

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and great for schoolwork. My daughter loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my daughter in her studies at school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good reliable personal computer that meets expectations.

    I would recommend this to a friend