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Customer Ratings & Reviews

Your price for this item is $331.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 2700 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the 15.6" Touch-Screen Laptop's touch screen, ease of use, and affordability. Positive feedback also highlights its performance and ample storage. However, some users express concerns regarding the battery life and occasional overheating. The lack of Bluetooth in some models is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,700 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is it seems to slow down occassionally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Christmas gift for my 12 yeal old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet it's a Christmas gift.for my child.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money! I am pleasantly surprised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent tv and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience!! Staff was friendly and helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home bookkeeping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs for home bookkeeping. Learning Windows 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a laptop for travel and so far it has been great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Having issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't expect much as far as hard drive and processing because of value. I did expect it to charge though. Struggling with the battery charging. Only able to use computer if plugged in because it will not charge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for a teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer. My daughter uses it a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptops we bought 5 of the hp because of the quality of the product and service from best buy...our sales agent there was very knowledgeable about the electronic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased for a friend, working well so far for him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A fine computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't seen my daughter since I bought this computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New windows causes a learning period. Pleased otherwise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to hook up to a projector to play dvds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got for college it works great for online college work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it. Easy to use. I was already familiar with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .(;8:5&8);326@?(447);:!@9 for a the whkhogrogfide ihde

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen capability, pictures are clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for a maybe a month and its great. Its updated and has great features such as 3 usb ports and a cd drive. I haven't really had any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good affordable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good affordable laptop and attentive customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter loves this computet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this computer with ease, she is 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, great product but updates frequently.

    I would recommend this to a friend