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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Pros mentioned:
    Usb 2.0 port
    Cons mentioned:
    Backlit keyboard

    Rated 1 out of 5 stars

    HP is a good brand but BB specifications are wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop DOES NOT have a backlit keyboard as indicated in the specifications. It also DOES NOT have USB-C ports again as indicated in the specifications. It has USB 3.1 ports, but not using the USB Type-C connector. It is a traditional USB Type-A connector with supposedly the new 3.1 revision standards, and a single USB 2.0 Type-A connector. There is a huge difference between the two. I know this because the one I purchased from BB just arrived in the mail today. And It will be going back to the store first thing in the morning for a full refund. This is such a poor showing that it will probably be the last time Best Buy gets my business for anything more than the occasional DVD.

    No, I would not recommend this to a friend
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