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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 574 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the smooth overall performance, the convenient touchscreen, and the excellent battery life of the 15.6" Touch-Screen Laptop. Its portability and lightweight design are also frequently praised, making it suitable for various uses and locations. Many appreciate the ample storage capacity and the large screen size. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 574 reviews
  • Rated 4 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price, the laptop is outstanding. It is very versatile and allows me to work on schoolwork and even play games with no problem whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop - Fit for Purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. This laptop fits my needs and delivers the computing items I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the best products I bought from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 month review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and does what we need. Used for work and social media management. Four stars now until we see how ling it lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp envy laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good for a long time just now having charging issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what the description describes, works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop arrived the same day and on time came in excellent condition and is perfect for school this is the best laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for students who need a laptop to do their homework !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bartez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for this price. But battery is low fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow, it takes me 2 hours to restart everything before I start using it. Everything takes a long time to load each application. I wanted to return it to the store, but they wouldn't accept it because the 15 days had already passed. I think it's the worst service I've ever received. They haven't treated me well. They don't offer me any solutions, like getting a different PC. And I'm a customer who pays on time. And I don't think I'll buy anything else from this store in the future. It even affected my credit in some ways. Super disappointed, wouldn't recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been needing a new laptop for roughly 2 years and finally decided to get one. My old HP laptop was at its end and I get tired of packing and moving my heavy PC set everywhere so I got this. It's just like my other HP laptop, except it's MUCH faster. The press of the keys have a satisfying feel to them. The display is crystal clear and the laptop's battery life is really good. Doesn't overheat, and it has nice speed. I can finally get back to work and start doing art on the go again. No complaints on my end.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    FIRST THOUGHT-BEST BUY.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THE HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 16GB Memory - 256GB SSD - Natural Silver. I REQIRED A COMPUTER LAPTOP TO COMMUNICATE WITH FRIENDS AND FAMILY SINCE THEY ARE FAR AWAY. I ALSO USE IT AS I WOULD MY PHONE TO KEEP A BUDGET AND SAVE IMPORTANT INFORMATION. I FEEL IT IS MORE RELIABLE THAN A PHONE. A PHONE COULD BE STOLEN OR LOST. I AM DELIGHTED WITH THE CHOICE I MADE. THE BATTERY LIFE - SPEED AND DISPLAY ARE EXCELLENT. I WOULD RECOMMEND THIS COMPUTER.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Touchscreen

    Rated 5 out of 5 stars

    Performance and portability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    offers an excellent balance of performance and portability. Ideal for work, study, and multitasking, it stands out for its speed and convenient touch display, although storage may feel limited for large files. Its sleek Natural Silver design and great value make it a solid choice for users seeking productivity and versatility without overspending

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Solid Laptop for Freelancing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely simple working laptop that does exactly what I need it to, when I need it to. Great for use as a mobile office, runs everything you need it to and has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight than the previous dell laptop i owned. It is a good laptop with good battery life, speed, graphics and accessibility.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    For online lectures.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop mainly for attending online lectures, and I'm very satisfied with its performance for the price. The large 15.6" screen makes it easy to view content, and it runs lecture-related applications quickly and smoothly. The 256GB SSD provides ample storage and contributes to fast performance, which I really appreciate. The touch-screen feature is also a great bonus and works well. Additionally, the built-in camera and microphone are more than adequate for online meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Very good laptop for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop you could get for that price. Good processor and RAM enough for many tasks. Touchscreen was a plus. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is so smooth, way better than my previous one. Would definitely recommend to anyone especially for school or for wanting to play games. Although it’s not an ideal “gaming” laptop, you’re able download steam and play some games due to the decent storage it has! On top of that, it’s touch screen which also works really smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and work well. Good size screen and it’s touch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my granddaughter, and she absolutely loves it. The computer is very fast and handles everything she needs without any issues. It’s been a great purchase, and I’m very happy with the performance. Highly recommend!

    I would recommend this to a friend