Customer Ratings & Reviews

I came to Best Buy in hopes that my 8-yr old computer could be salvaged. But I was not going to be that fortunate. Two employees worked with me on identifying the problems with my current computer (for which there was no hope) and on selecting a new computer that would fit my needs. They listened to the capabilities I would need and helped me select the computer which would fulfill those needs, but did not try to sell me on more capability that I needed. I appreciated that they listened to me and helped me stay within my budget, yet satisfying all that I needed in a computer. I had a zillion questions and they answered them all .... with patience and in a "language" I could understand (because I am not all that "techie." ) Best Buy Buy is now my "Go To" place for anything electronic !

Really like my new laptop. Very easy to use, fast to load and a pleasure to work on

good deal. For school and easy to use and light weight. Easy to load papers and inks.

Very pleased with this laptop, the speed, the amount of memory and all the extras that came with it makes this totally worth buying. I would highly recommend HP if you're looking to upgrade.

This computer is perfect for what I need. I use it for work and for personal use, and I am so happy with it. Its a big upgrade from last laptop. I was worried about the screen size since it was smaller than my last one, but I have not noticed it.

Great and fast and it’s a light laptop , recommend to purchase.

I purchased this laptop to use for my business. It does everything that I expected it to do! It is easy to navigate and runs fast. It is easy to learn to use and user friendly.

Love this computer, still figuring out all the different things this machine is capable of doing. Very excited my last computer was over 6 years old and almost non functional so happy to be able to get up to speed and then some with this new one!

I did a lot of research before I bought this laptop cause I needed a new one that could handle the amount research I do on games and with the power to do some gaming as well. It has far exceeded my expectations.

Very good and fluent performance, nice touchscreen.

I boight the hp laptop and needed something that was t expensive but fast enough for me to do multiple applications at once. It works really well and have had no issues.

I’m really happy with this HP 15.6” touch screen laptop! The screen is super clear and the touch feature makes it easy to use—almost like having a tablet and laptop in one. It runs smoothly for everyday things like browsing, streaming, and working on documents, and I can multitask without any lag. The size is perfect—big enough to watch shows or get work done, but still light enough to carry around. The keyboard is comfortable, and the battery lasts a long time, which is a big plus. Overall, it’s a great laptop for the price and does everything I need it to. Definitely recommend!

This laptop is exactly what I was looking for. It's working so well for me as a college student, as it allows me to run all the software I need at a fast speed. Would definitely recommend!

Good for a simple business or college laptop. Screen resolution isn't great but the increased speed and ram makes up for that. So far so good.

Great quality, fast, plenty of storage does what I need

I picked this up for my mother to replace her HP ProBrook that did not meet the requirements for Windows 11. Yes, I know could've forced the install of the latest Windows OS. But, being there wasn't a guarantee it would've been supported with future updates, and she's not computer savvy, I didn't want her to struggle to do basic tasks. This is a great laptop for daily use.

Great. The computer is very fast and is easy to use

So far the laptop have been excellent. Really does its job and the features it offers does help out on work assignments.

Great Laptop at a good price. I use it for school and it works like a charm. Would 100% recommend. Just don't like how it might take a min to wake up when left idle.

This laptop was so meeded and although i was a bit skeptical it really is an amazing laptop and works smoothly and with ease. This was a great buy!