Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Clearance
$519.99
Save $130
Comp. Value: $649.99

Customer reviews

Rating 4.6 out of 5 stars with 604 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and speed of the 15.6" Touch-Screen Laptop, also noting its user-friendliness and pleasing design. Many appreciate the battery life and find the features to be very nice. However, some customers have reported issues with the screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 604 reviews
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product im very happy with it ; i hope it last

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Updated my laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, touch screen and battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop has good features, display screen has good quality and all specs are good with an affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    EXCELLENT LAPTOP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop, it's fast and its battery is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for our needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to set up and works perfectly for my teenage student's needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence Performance & Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product! It performs smoothly, boots up fast, and handles all my daily tasks without slowing down. The picture quality is clear, the sound is crisp, and the overall design feels sturdy and well-made. Battery life lasts long enough for work, ministry, and browsing without constant charging. Setup was simple and user-friendly. For the price, the value is excellent. I would definitely recommend this to anyone who needs a reliable device for home, school, business, or ministry work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Easy set up. Have had no real issues. I bought to update to Windows 11. My last laptop did not have the camera cover slide so I appreciate that. The power cord is much heavier and plug is different from previous but getting used to it. My biggest issue is it continues trying to force Edge and Yahoo browsers on me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my granddaughter, and she absolutely loves it. The computer is very fast and handles everything she needs without any issues. It’s been a great purchase, and I’m very happy with the performance. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my new laptop and everything went smoothly and it is working great! Love it. The Best Buy sales clerk was very helpful and knowledgable. Would definitely buy my next tech purchase at Best Buy. Sale price was good too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    School laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to see my phone messages on laptop while I am busy on it. I like the fastness. I will be using the laptop for school and getting my projects completed. I am excited and ready for this school year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New quality laptop with upgraded capacity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great laptop - great memory, fast and convenient to use. I would recommend this to anyone who wants to be able to update their computer capacity and ability to handle the new updates such Windows 11 and soon to come Windows 12.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Laptop HP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast and it’s a light laptop , recommend to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    HP EXCELENTE MARCA

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENTE EQUIPO TAMAÑO ADECUADO VELOCIDAD Y CAPACIDAD ESPERADA

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic I got this for Work and I absolutely love it. The only downside is it does not have a lit up keyboard, which I wish it did because it really helps me when I’m working at night and stuff, but I really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Working quickly and enjoying touch screen. Love the number pad on right of keyboard, makes entering numbers in excel documents. Looking forward to many years creating all types of documents, Word, Excel, PowerPoint and sending emails.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop and a super deal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a very old laptop that was so slow. It was running windows 10 and would no run 11 ,so perfect time to upgrade with a super deal,Very happy with th HP. So fast even on wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Is Now My "GoTo" Safe Place

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to Best Buy in hopes that my 8-yr old computer could be salvaged. But I was not going to be that fortunate. Two employees worked with me on identifying the problems with my current computer (for which there was no hope) and on selecting a new computer that would fit my needs. They listened to the capabilities I would need and helped me select the computer which would fulfill those needs, but did not try to sell me on more capability that I needed. I appreciated that they listened to me and helped me stay within my budget, yet satisfying all that I needed in a computer. I had a zillion questions and they answered them all .... with patience and in a "language" I could understand (because I am not all that "techie." ) Best Buy Buy is now my "Go To" place for anything electronic !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, this is amazing!!! Fast, and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    5star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop, the speed, the amount of memory and all the extras that came with it makes this totally worth buying. I would highly recommend HP if you're looking to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GreyBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected. The computer runs smoothly, starts up quickly, and handles everyday tasks without issues. Build quality is good, and the overall experience is positive. No major complaints.

    I would recommend this to a friend
Sponsored