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Customer Ratings & Reviews

Your price for this item is $637.99
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The comparable value price is $749.99

Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's touch screen, price, and performance. They appreciate the convenience of the touch screen, find the price reasonable, and are pleased with the speed and storage capacity. While many customers are happy with the laptop overall, some have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 198 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college. Love it, works well for lock down during test

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast shipping. The price is also very attractive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6" Touch screen Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This laptop was purchased for my wife for work and it gets the job done. She uses it for Google docs and web surfing and other online work. The processor seems good as it has an AMD Ryzen 7 paired with 8gb of ram and 512 gb of NVMe storage. I would recommend for basic task.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop Quick with great resolution on the screen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price can’t go bad with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop, fast, touch, great shape, screen and color..

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to use and was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, light weight and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, very fast and good screen resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the computer and it id very easy to use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 Year of Use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in front office for secretary computer. Has been great. This laptop came with minimal bloatware compared to other brands used in the past such as Lenova. I would purchase this again and actually am even on the BestBuy website to see if I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in a last minute situation when my prior laptop gave up the ghost, and I am very happy with its performance. If you are a gamer or trying to use a ton of apps at once it might not be the best, but for more streamlined purposes it does a more than adequate job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Suits my needs nicely.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP laptop initially was set up with Windows 11, but since I got the Geek Squad to reset it with Windows 10 (thanks Tim!) I'm very happy with my laptop now. My big thrill is having a numeric key pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer. I bought it for basic use and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my laptop. Didn’t have what I was looking for, so ordered exactly what I wanted at a great price! The geek squad is awesome. Set everything up for me. Even retrieved pictures from my old laptop that had died!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price. Easy to setup, and large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HowIlikemynewlaotop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love this laptop and have barely started to use it and become familiar with its features. However, I wish the letters on the keys were a little more visible. Delivery was next day- wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going to buy another one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this new laptop. We went really cheap the last time and the old one was slow and generally useless. Great buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with decision to purchase - love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs and wants. Great price. Happy with design, size, speed, memory, keyboard, and overall functionality. Would recommend to a friend or work colleague.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me & my daughter Laptop. We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. Not only do I love my laptop. One of my kids is using the laptop. When I need to use my laptop, I have to go to her room to get my laptop. Awesome purchase

    I would recommend this to a friend
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