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Customer Ratings & Reviews

Your price for this item is $639.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 287 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the affordable price, touchscreen capabilities, and lightweight design of the 15.6" Touch-Screen Laptop. Users appreciate its reliability, multitasking abilities, and the amount of storage and memory it offers. While some users have concerns about the battery life and fan noise, many are pleased with the overall performance and clarity of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 287 reviews
  • Rated 5 out of 5 stars

    Gift for a relative

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandmother. Was not looking for anything fancy or super high powered. It was great deal for the quality though! Haven't heard a complaint yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this lap top the only thing I can say I don’t like is the amount of noise it makes. The noise can be distracting and annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 of these for the grandkids to home school and now back to school and they work very good . 1 had to be returned buy Best Buy replaced it right away great service as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. It does everything I need it to do, and is much much faster than my old computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just right for minimal needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall just right for my needs, which are pretty basic. proof will be in lifespan. couldn't find serial number on box or product, but it was in the email confirming purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mistake

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this computer and tried it out and it turned out not being the one i thought i was getting. took it back for exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop is quick and very easy to navigate. I would highly recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It'll do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but sometimes I hold the power button or just press it to turn on and it won't. I had to put on charger then push to turn on and yes the battery was fully charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my nephew and he was thrilled to receive it, he was pleasantly surprised. He do not stop saying wonderful things about his new laptop...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer!! Just recently purchased this computer and it's very user friendly and very fast!! It's super quiet!! This was a great purchase!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lori

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is ok. The screen is hard to see clearly unless you have it at a certain angle. Honestly for a $1000 laptop I think they could have done better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch-Screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was testing my patience. This computer is a dream. No problems, works at a very fast speed and I have no trouble doing anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop to replace my Toshiba.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't want to get a new laptop, but the screen went out on my Toshiba. This HP is a great replacement and the price was very affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, economical option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apart from this being preconfigured with the lame version of windows 10 that can be upgraded to the full home version, this has been a good computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to be able to remove the Microsoft account stuff so that i can work on the computer without having to jump through hoops by signing in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had a bit of difficulty with connecting to wireless printer but figure it was user over system error. Haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast this hp computer is. The professional who helped set it up and transfer my data also commented as to the speed ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop for people on a tight budget or someone who simply needs it for everyday, not too heavy or artistic stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this lap top to replace our 10 year old one. Very happy with it and a great value for the money with the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this laptop to be adequate for the purpose for which I bout it. It was better than some that I tried and I liked the keyboard.

    I would recommend this to a friend