Customer Ratings & Reviews

I love my laptop. Great quality and color. Great price and knowledgeable staff at Best Buy.

The association and the the store manager Lorraine were very knowledgeable and very helpful during my visit at Best Buy

This open box was maybe used an hour or so. Best decision ive made to buy an inexpensive laptop for normal used and to buy it as like new open box was a great decision. Everything works. Its brand new.

Does exactly what i need it to do i love the touch screen

I need a simple laptop now I retired, but need to use 365 a lot. This checked the right boxes, I hope the next Zoom has a wrinkle remover.

Awful computer. I regret buying this, it does not last long in battery life. The touch screen is okay. The clicker doesn't work if you are sitting down. You can't hear it because they put the speaker underneath! Can not load anything and I am sitting in class always ALWAYS behind. Its too late to get a refund and I am so sad. I hate this computer. I have had way better chrome books...

Very good, it meets all the objectives pursued in a leptop. I hope to soon acquire another one for my use, since this was for the child in Brazil.

Exactly what I was looking for in a laptop. Just use for paying bills and searching things on the internet. The lighted keyboard is the best!

Nice basic laptop decent for school. Average speed

Haven't had it 12 hours and already regret buying it. Keyboard is clunky. Horrible color & font for keys. Can hardly read them. Thin lettering/numbering and in faint white over light grey keys, makes it hard to see/read. Runs hot. Left-hand underside just stays super hot to the touch. Horrible sound. Or should i say low sound. I turned volume all the way up and the volume up on YT videos w/ the slider, and it doesn't get very loud. My previous lower budget laptops, and any cheap chromebook i've owned, all have had better sound. How or why this was listed as retail at $450+ is a disgrace. Even on sale at $260ish it's overpriced for how generic it is in quality.

My son LOVES his laptop!!!!!!!!!!!!!!!!!!!!!!!! He will use it for school

Best deal I got from BB and customer services is numerous uno. Coming to the product, my child loved the laptop and performance is as per the description and it is excellent product

For basic use, this is been perfect for me. I don’t store pictures or anything on my computer, strictly used for browsing the web and maintaining my spreadsheets. It is a bit slow with the processing than I am used to. But using it once a week, I can deal with it for the price tag.

THESE WERE THE KINDEST AND MOST HELPFUL STAFF I'VE SEEN IN A LONG TIME. WILL NEVER GO ANYWHERE ELSE. VERY PATIENT THANK YOU

springfield has the best non presured, helpful, informative sales and geek squad available, hands down. i am so satisfied with my hp omnibook w/ AI computer.

My son needed a laptop, but he's not as responsible as i would like him to be with electronics yet. Ofcourse I added the protection plan just in case. If he makes it through the year i will upgrade him to something else.

Works well for my needs, very good price plus the peace of mind, knowing I can count on Best Buy for a backup should I need help.

great customer service love producted love my new computer

My wife loves it , she uses a lot in the evening when she’s home for Zoom scrolling in Facebook another important information that she doesn’t want to use her work computer for.

Great computer for the price! I’m in college in my last year and also working and it is awesome