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Customer Ratings & Reviews

$370.98
Save $1.02
Comp. Value: $372.00

Customer reviews

Rating 4.6 out of 5 stars with 694 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop's overall performance, touchscreen functionality, and speed, with many appreciating its ease of use and portability. The battery life and screen size are also well-received. However, some customers have noted concerns regarding storage capacity and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 694 reviews
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Keyboard is NOT backlit for this particular model.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen and built-in Microsoft CoPilot are great features. The fact that it has no backlit keyboard, and the built-in camera is incompatible with Facial Sign-in is “bizarre”. The screen quality is average at best. Purchased during a sale, if not, I probably would’ve returned it in a day or two.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Small Businesses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Definitely gets all the day-to-day business operations done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Laptop - Great choice for basic needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good option for basic computing needs - internet and email.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very dependable, great speed clear screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    90% good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good unit. However, the volume is way too low and the scrollbar feature it too thin in my preferred browser. It makes video streaming difficult and it's really easy to lose "hold" of the scroll bar. Everything else is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far with shipping or function of laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has a very good battery life before recharging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    University tested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our college age kids for school. The battery goes dead faster than she likes but still a good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great computer for the price! Works well for day to day use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so far and gives me everything that I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Perfect for Netflix in bed, taxes etc!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great for searching the web and watching videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best choice at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been and is just perfect for what I am using it. has been beneficial to me,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, good speed, does exactly what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great comp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer. my daughter loves it! every home should have one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget laptop i strongly recommend it im very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best for HP Laptops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal! Great features, and great quality for the price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER HASTA AHORA TRABAJA EXCELENTEMENTE LA RECOMIENDO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s supposed. I use it for everyday things like watching movies/series and surfing the internet and it’s good but the only thing is seems like the battery life drains pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    do not understand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good as usual. the main reason i always count on best buy.

    I would recommend this to a friend
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