Customer Ratings & Reviews

Easy to set up for a senior citizen. Very cost effective.

excellent sale price/good quality nice features for the $

Pretty helpful staff. Great quality laptop for a budget.

It was bought brand new and the first time I opened it out of the box was past the 30 day warranty period to find out that the touch pad portion sticks and doesnt work as it should. Its touchscreen, so I deal with it but it doesnt change the fact that it was broken even being new.

This works as a good basic laptop for everyday use.

Laptop is good in performance. And I purchased it as a first personal laptop for my 7yo daughter. I have put 3 stars because the quality of the screen resolution could be better. The screen brightness is low when even on maximum. You dont really see any difference when you bring it from low to high.

Love it and I love Best Buy they sell the best stuff

Laptop touch screen doesn’t work properly, I had to disable feature. I’ve only owned the laptop for 2 months.

Purchased this for my son as a graduation gift. He loves it

Same day order and pick-up. Very satisfied with network .

The laptop looks good. I'm overall happy with the product.

It's OK if you don't have a lot of work to do. No backlight keyboard. Keyboard is at awkward angle. Super sensitive mouse pad. Battery life reminds me of "Return of the living dead".

On paper this would have been a good computer for me. But the cursor/pointer disappears about 15 times per hour. I’ve updated the drivers and tried other actions recommended on the Microsoft webpages and none have worked. The only option that works is a restart.

Its ok .weird the battery is enclosed.other wise its a good laptop

Good with KDE Neon or Fedora Kinoite. Win11 its a poor option.

It’s a decent laptop with a touch screen for a couple hundred bucks.

It doesnt come with a backlit light on the keypad. Just not its best of HP laptops in the past.

Gray tones on keyboard are harder to see. Color choices for screen also harder for those of us with less than perfect vision

Not what I expected it to be as the battery drained very fast

great price yet it was an open box (good) with a non functioning touchscreen and touch pad. smh. seems best buy did not test the touch screen nor the touch pad yet marked it as 'good' yet it was not. over all great deal have to use a wireless mouse to use the notebook. good specs for low end notebook