Customer Ratings & Reviews

Ok product. I didnt realize the laptop was so large.

This laptop does not hold a charge for more than 4 hours but it does get the job done, I should have considered another model

I bought this laptop for my wife, I could not get the laptop to connect to the wifi, went back to the store and was told to talk to the Geek squad, the guy was like I can take a look at it but it is going to cost a certain amount. Instead of offering to replace the laptop they wanted to charge me to look at it, Very poor customer experience

After 2 weeks it started to freezes like crazy & have trouble connecting to any WiFi available making it impossible to use especially for class.

Poor color display; even after trying all adjustments.

I know this was a low cost laptop, but didn’t expect it to be constructed of such cheap thin plastic. I’m sure it worked fine as far as the computer hardware goes, but couldn’t get past the case build and returned it.

I believe I was mislead in my purchase of this laptop. After describing the uses for which I was purchasing this product, I was assured by the sales associate, that this would suffice for all my needs. I was assured that the processor was such that the speed would be acceptable. None of this was true. I am very disappointed.

I bought a 85" Samsung tv. Never got the gift card

The picture quality and the sound quality is really bad. After I bought it I went to Best Buy and saw it displayed next to some other laptops and it was like night and day. I took it back after a week and got a Lenovo for $100 more. Best move I've made in awhile.

laptop is fine, still getting use to it. that's all I have say

Laptop is ok, however, is not working when use 2 displays, backcover is plastic, which is not good for heat, system is slow.

I ordered a new laptop online and when I received it there were not enough USB/HDMI ports for my 2 additional monitors. I called to attempt an exchange and was bounced around to "premium" customer service, which sent me back to tech support....4 times. WhenI finally was able to speak to someone I was told it was 16 days since I ordered and could no longer make an exchange!

It work worked like brand new but keyboard didn't light up

Computer glitches and mouse pad gets stuck. Difficult navigating while working.

easy enough to set up but the system is slow. I spend way more watching the clock spinning. Also, the battery does not last very long. My 2-year-old laptop battery last longer.

I don’t like to leave reviews but I Ordered a Laptop twice and both orders were wrong. Never got the one they have on display. Once I returned the first one I Gave them the SKU number and they ordered the wrong one again. First time buying here and very disappointed with the experience.

The machine broke down within two weeks. I was never that impressed with it to start with. It ended up costing me time and money to return it.

Quality not that good slow but if you have a kid or just using for small office use it might work for you

Went into a boot loop where it read Windows did not boot correctly. Wiped it 5 times and reloaded a fresh copy of Windows, each time it went into the same boot loop. Of course by the time I got around to contacting BestBuy, it said the item is no longer returnable.

I will be returning the laptop, it keeps freezing. Two big dots usually appears from no where and everything will freeze and stop working!