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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 213 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 15.6" Touch-Screen Laptop for its touchscreen, processor speed, and ease of use. Many appreciate its performance and lightweight design, while others find the screen size and battery life suitable for their needs. The laptop's RAM is sufficient for most tasks, and some customers find the price and design to be outstanding and sleek, respectively. There were no CONS mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 213 reviews
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop it’s lightweight easy to carry and performance is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our laptops. I am in the process of ordering a third laptop for my mother. The only thing that would have made it better is if Microsoft came with the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great computer for novice user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Large screen and keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school. Runs great and touch screen is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen. Easy to set up and use. Always love a HP. My 3rd one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade from an 8 year old laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been on windows 7 since it came out. Finally with updates no longer available she allowed me to get her a new laptop. with the help of the geek squad making it work similar to W7 we are both very happy with it. Boots up nicely and way faster than her ancient W7 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Best Little Secret

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great startup, light weight and easy to use. Good storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    No thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use just what I was looking to for

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Very nice for basic computing and videos.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and looks good. Key strokes are smooth. Screen display looks nice. I use this for basic computing; a few videos and web browsing. I would prefer a larger SSD capacity, but I can manage with the 128GB.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    A good home computer laptop. Easy to start up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good starter just to keep up computer, not really for gaming. plenty big enough and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good on My HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This the third HP I have gotten, the first is still running, bought in 2015, the second I bought in 2019 and I spilled water on the outside, but I'm going to see if it can be fixed and keep it for games, but I had to have a laptop that I could use immediately to pay my on the first.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my HP laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what I need it to! I appreciate that it's lightweight but feels sturdy! It has the features I need such as the 10-key. It also connected right to my printer. You never know when something is going to work right out of the box!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Great laptop, great price, has everything required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for homeschooled kids, when it works. I got this for my granddaughters birthday so she would have a nice computer to start school, 3 weeks after I had to return it to BEST BUY to have them repair it , luckily I got the warranty. She loves the computer , I hope now there will be no more problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, great purchase for the price, solid product, good guidance by the store team

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good size and weight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light weight and yet has a good sized display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop finally got too old to function, so I went to Best Buy looking for a replacement. Not only did I find one at a most reasonable price, they transferred all of my information. I am quite pleased with this touch-screen HP laptop. It is so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my Mother for Mother's Day. It had all the features she can ever need. Only issue is, it was difficult to make Google her main search engine, as it kept trying to have Bing take over. Once I got over that hump, everything else was as good as expected. Overall great item for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent for simple tasks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my computer for simple needs, mostly to pay bills and browse the internet. This has been a fantastic purchase for this. Very fast computer and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+ Product by HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive loved the HP Brand for quite some time. That was the main reason why i purchased this brand but after getting this product home & played around on for a few, i have to say that this laptop is rated A+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cheap, but does the job. Kids are doing online school with it and they love having their own computer.

    I would recommend this to a friend
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