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Customer Ratings & Reviews

Your price for this item is $548.00
The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 776 reviews
  • Rated 4 out of 5 stars

    Satisfied consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable priced ; surprisedhow fast it operates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the touch screen and it's the perfect size screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for basic use. No frills but does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for personal use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for regular usage like watching movies and browsing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vee Loves my new HP Touch-Screen Laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my former, aging HP laptop, only to find the same superior performance! I am a grant writer and this laptop's key board is great for typing over a long period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP laptop so far. I've never owned a laptop before this one is so simple to use. It even ask me if I like the screensaver etc. And gives me useful techniques to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and good laptop. I recommend for others as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop works great for every day simple home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been happy with HP products. The computer took a minute to set up due to the updates. Microsoft makes it difficulty to set up your own browser though, because they want you to use Edge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment, happy with my purchase. I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Also would say it’s value for money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good computer for what we needed it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD LAPTOP JUST GOT IT. SO FAR SO GOOD. WOULD RECOMEND.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return a order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast, and ordering was easy. However, the laptop's keys did not always work, so I had to return it. Returning it was easy. They sent me a pre-paid label, and I packed it up and took it to FedEx. I am going to Best Buy and order another laptop. I think they are a great company to do business with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP is a reliable laptop company!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy HP because of their reliability and the company actually had an assembly warehouse in Rockaway NJ in the 70s. I got this on the Blk Friday special and it was needed greatly! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So farnso food. Havent had it long enough to gice a solid review but yall want a review already. I purchased this as a fift for my daughter to replace the one she has had for 9 years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for my teenager. The price was great and the value. He loves it. Definitely recommended for a high schooler about to enter college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representative endeavored to locate the item I described. Pleasant and professional at all times. Great place to shop for electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I needed a Windows 11 to replace my other laptops running Windows 10. This is within my budget and will meet my needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer would not come on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was purchased on 1.22.25. The price was good. The functionality was great up to 2.8.25. For an undetermined reason, the computer would not start up after many attempts.

    No, I would not recommend this to a friend
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