Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $548.00
The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 776 reviews
  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with purchase and access but did not want to add Juno because too many fake accounts appear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. It has filled the needs we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, so haven't yet used the laptop. Since is HP, expect it to perform as described. Service has always been excellent with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Screen Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this device looking forward to many many hours of use and activity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for home use.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the options. Had geek squad set it up and transfer info from very old computer so very happy with purchase and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales process was quick and efficient. The team at this location was very helpful and knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ONLY NEEDS LIGHT TO BE GREAT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer. It was a very good value. The only negative is that the keyboard does not light up. Theis computer does not offfer the lit keyboard. I was not able to know that when ordering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but still could be better.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still don't love the idea that they removed the ethernet connection and CD/Blue ray Drives from notebooks, but the rest of the features are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal was so good, I ended up buying two! Very well equipped laptop, especially for under $300! I'm pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Touch Screen Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!! Still learning the differences between my old one and my new one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    van's

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is just as expected and as represented by the BEST BUY representative via chat when purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Black Friday Christmas present, Will know more later when it's unboxed but assume it's a good purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s going pretty good did have some struggle with it for the first two weeks due to my own fault but other than that everything is going well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Made it extremely Simple and wonderful experience in buying for the loved one . Good job Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high rating shows the product and brand are more trustworthy, reliable, and provide excellent service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does want it said good laptop for the price.i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy Value for the Money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Buy Value for the Money. This Laptop is exceptional quality and specs for the price. It is the Best Buy for Sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for school, great school computer overall! Not sure if it’s just me, but the mouse pad is more towards the left side of the computer? Maybe my hands are just small?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to my mom and she loves it. Simple and caught a great deal on it. Definitely a great laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son for Christmas. It was delivered very promptly and setup was very easy.

    I would recommend this to a friend
Sponsored