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Customer Ratings & Reviews

Your price for this item is $464.99
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The comparable value price is $619.99

Customer reviews

Rating 4.5 out of 5 stars with 3181 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the touch screen, speed, price, and light weight of the 15.6" Touch-Screen Laptop. They appreciate the clear and crisp quality of the touch screen, the fast performance, and the affordability of the laptop. Additionally, customers are pleased with how light the laptop is, making it easy to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,181 reviews
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Great Portable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Touch-screen laptop was easy to set up, and easy to sync with my website bookmarks so I didn't have much down time. It's light and very portable. The numerical keyboard allows me to do quick number entry. The touchscreen is very sensitive so I have to be careful when I use it. I actually connected a wireless mouse to give me that option.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Battery could last longer. Overall good buy for home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice work horse for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop works great for school and play videos look great on the screen

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for your everyday tasks, or Microsoft office products. Very thin and light weight, good quality, keys are nice to the touch and sized nicely. Very powerful speakers, touchscreen is a nice additional option that comes in handy. It is very quiet and give off a lot of heat. Overall it's a good laptop for the price and size!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE my computer. It’s been almost a year now since I’ve had it and I love all of the features. I don’t use the touch screen much because I already have an iPad I use, but I use this computer for both work and school and it works perfect for me. There is always an update available and it doesn’t take up much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. The right size for going through airports.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Performance

    Rated 5 out of 5 stars

    So far so good. Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy set up and great performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very impressed as a Mac user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, the touch screen is awesome. On word instead of typing, you can talk. The keyboard can be on the screen, literally everything can be personalized I was surprised. I wish the keyboard lit up, and wish the track pad wasn’t off centered from the whole computer, I’m left handed it is weird, but I have a mouse instead!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Recommend this product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problem. Met all my needs for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    LOVE IT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight, set up easy love it Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer and price. Very Fast, light and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop good price good touchscreen good batteries

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Step up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second HP laptop. This is not replacing my daughters HP which is still going strong after 4 years! It is replacing our Lenovo laptop that only lasted 18 months. It was our second one, but it was awful!! We love the new HP. It is perfect for what we need at a great price. Would recommend it for a fun home laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had thus laptop for 2 years, and I love it. It is lightweight and more than able to handle how I use it: primarily for schoolwork on a post graduate level. The only downside is that the battery life is only for a few hours, but that isn't a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Still learning the features,so far it's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nice and light. Great camera and touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use - great screen size, light weight

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    nice little laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is great. It is quick to boot up and it was really easy to setup. I like how light it is and how vivid the screen is. One thing I recommend is HP make the keyboard keys easier to read with darker color letters. But that is the only beef I have with it. Good deal for the money and a breeze to get going. Buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    My take on this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I needed a portable computer with more RAM that most other laptops. I run some powerful imaging software and often have to have 2 programs open at the same time. This computer handles it fine. Its very light weight and thin. The keyboard has not backlight which isnt a deal breaker but it sure would be nice if it had one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Doesn’t get much better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice and light in weight. Touch screen, really everything you could want for. The only downfall, is you cannot have more than one additional monitor connected. If you can, please help a girl out and teach me how! Other than that, I love this laptop!! Extremely fast, lightweight, and my favorite is the touchscreen.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    Unsatisfied Customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased item in Sept 2020 for virtual learning with my online students. In February 2022 item's screen started turning pink and blue fuzzy. Took it to Best Buy and end up having to pay 234.00 to get it repaired for having it less than 2 years with no fault of my own, I have also purchased a PC HP brand had it about the same time and the camera went out. Repair person claim he couldnt fix it and I should purchast a PC camera. I am very upset with the customer service, I have purchased in tha past 3 to 4 years front washer and dryer HP PC and Laptop Apple Laptop Gaming Laptop HP printer and recently this month a stove and refrigerator stainless steel. Close to 8,000 dollars and this is how i get treated as a loyal customer, I have a Best Buy Credit Card as well. WOW consumer abuse.

    No, I would not recommend this to a friend