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Customer Ratings & Reviews

Your price for this item is $474.99
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The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 275 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the responsive touch screen and the laptop's ease of use, finding it suitable even for non-technical users. Many appreciate the price point and the ample storage space. While some users mentioned the battery life could be improved, the overall performance and lightweight design received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 275 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Review Summary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, slim design, lightweight, and inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Nice simple computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is a bonus. Computer works well for what we need it for which is light use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    HP Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Does more than I need. Didn't really want touch screen, but now would be lost without it. Fast, video is awesome, sound is more than adequate.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Tech Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop and it has a 1G Ethernet port which helps me greatly when I'm testing Internet circuits over 100 Megs. I do wish that they had a great deal like this one in a smaller size but overall very happy. Not sure why laptops still mostly come with 10/100 Ethernet ports but something to consider if you plug in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this unit Very fast and easy to use Shows my photos very well Freelancer fotos My bag!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in a bundle with an Xbox 1 for about $650. Considering the original price of the laptop, I'd say I got a decent deal. The touchscreen works great and it's easy to use. The display is also very crisp as compared to my old dell. I'd recommend this laptop! The only thing is doesn't have that I wanted was a light up keyboard but beggars can't be choosers! It was a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serious working machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one has it all, strong cpu, lots of memory. Serious computer

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It's excellent for on the go, the wifi is fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many great things about it, I like the big screen and it hardly weighs anything. The wifi is faster than my desktop computer at home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. It is very fast and has great graphics and a touch screen. I get everything done easily and love its speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good for price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the touch screen. good graphics. light and easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for family and students. Clear screen and easy to use. Fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price...has a great screen easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love my hp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last hp stopped working so I headed to Best Buy for a replacement. The touch screen is fantastic for my young kids who love playing Minecraft and Infinity like its a tablet. Honestly, the biggest selling point for me was the number pad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my purposes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More memory, more storage and looks awesome. Will hold Microsoft, Photoshop, quick books. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful enough for home use and huge storage. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very easy to use. Light weight. Great for school use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for home and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen is so convenient and plenty of space for programs!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed!! And touchscreen is a plus! Got it for sale price with Xbox One! Can't complain

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight, easy to manage, touch screen is nice & helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great lower priced laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been pleased with HP laptops, this one new is no exception. I don't do anything fancy on the computer. I keep my calendar online, I email, surf the internet, create and manage various personal documents, store my music, and organize my photos and do basic photo editing. The one extra thing that this computer has that I really didn't feel I needed is the touch screen. It's an upgrade that I'm glad I got.

    I would recommend this to a friend