Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,494 reviews
Rated 4 out of 5 stars
Good Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good laptop for the price. The only con I've found so far is the USB-C doesn't support an external monitor.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Owned this HP laptop for just over 3 months. Since the beginning the computer ran hot, would freeze the screen any time you'd do anything, and the speakers constantly poppped/crackled. I chalked it up to Windows 11 and it's update. Turns out the charging cable it came with was bad and any time the laptop was plugged in it would have those problems but when on battery they'd resolve. So had to buy a new charging cable/power supply. Cut to a few weeks later, and now my laptops touchpad has sunken into the computer and is in constant click mode so it selects everything making it impossible to actually click or use anything. I don't even use my laptop all that much for that to have happened. This has been one of the worst purchases I've made. For these issues to be happening on a new laptop is egregious. How it's gotten such good reviews is beyond me. Cheaply made. Poor craftsmanship. Unreliable. Welcome to 2025 where you overpay for poor merchandise. Look at a different brand if you want a somewhat better experience.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was on Sale and it is a Great Lap Top for under $400. We used Geek Squad to down load files and programs from our old lap top. They did a great job. Thanks, Mike R.