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Customer Ratings & Reviews

$542.22
Save $87.77
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1494 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,494 reviews
  • Rated 5 out of 5 stars

    Computer Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase and would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good pc it’s not great but it does what you need it to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work computer for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for working from home. She has had nothing but great things to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer works much faster than my old one. I had my files transferred & everything was recovered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for the office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for daily office use Large keyboard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited selection but fairly good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a nice computer. I was disappointed that there were only 2 or 3 17 inch laptops in the store so not much to chose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased at Best Buy. Very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Very smooth operation. Great product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 60 Day!! Buy something else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT purchase this model. It stopped working after only 60 days. After spending 50 minutes on the customer support line, it was determined to be a hardware failure, requiring me to send in a nearly new computer for repair. Now I’m expected to wait for a shipping box, backup my data (they wipe it clean), take it to a FedEx location, then I get to wait for them to find out what is wrong with my new computer and then they will contact me. I strongly recommend finding an alternative—this has been a complete FAILURE on HP’s part. They should be embarrassed to sell such a terrible computer and Best Buy should be embarrassed to such a terrible product!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy,is the best when it's computer, Shop at best for all your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3 Full HD Laptop Amazing!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for and at a great price. High quality and overall, a great PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the Memory - 8GB, AMD Ryzen 5, and the 512GB SSD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matched the price or even a bit better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable computer, for simple use, not for gaming or design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the easy program nothing fancy. e mail google news

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this buy from Best Buy. Thank You

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in less than 90 days - Avoid!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted best buy and they told me my product was still under manufacturer warrant which was so helpful! (Not). This product was open box and certified new by best buy/geek squad however I have a feeling that isn't true. After nearly 2.5 months of regular usage the screen started flickering black and wouldn't come on and now it has completely stopped coming on. I can hear the computer is on however but no functioning screen. I reached out to HP and it's been a week since I've heard back from them. I use this for my small home business so this is a major problem for me and so far have recieved limited to no help from either best buy or HP. I might avoid this product if I were you!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was good.and helped me choose between 2 laptops. I went with the hp...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No lighted keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a plug in light to illuminate the keyboard for night use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a graduation gift for my nephew, he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and the size of the screen is perfect, I love my new laptop

    I would recommend this to a friend
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