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Customer Ratings & Reviews

$542.22
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Customer reviews

Rating 4.6 out of 5 stars with 1494 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,494 reviews
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the best value of all computers. I always buy HP laptops never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and friendly staff with excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality! Set up was simple and quick! Everything looks sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer does what I needed it to do for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Babe’s HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP has been working just fine so far. Haven’t had the opportunity to utilized it just yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent at casual gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, speaker quality could be better, already started crackling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked my old HP much better. Real downside to me was finding out keys not illuminated. Functions pretty much the same. Was hoping for more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work computer. A little too big but does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great with great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy on the eyes, great price and the best computer I've had to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product selection and experience. outstanding customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to buy HP and Best Buy offer me good options thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, HP is a brand I trust and this laptop is another example of a value purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not used to windows 11 but so far do good. Still transferring from my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good reasonable and worth buying it Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and solid laptop for the price. Would recommend for basic use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed After Just One Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely write reviews, but I feel compelled to share my experience with this laptop. I purchased it with high hopes, expecting reliable performance and quality—especially for the price. Unfortunately, it’s been a frustrating journey. Audio Issues From the beginning, I noticed intermittent popping sounds during music playback, especially on YouTube. It’s subtle at times, but persistent enough to ruin the experience. I’ve worked with two HP technicians, followed all troubleshooting steps, and even adjusted system settings—but the issue remains unresolved. I spent a significant amount of money on this laptop, and I expected better. I don’t think it’s unreasonable to want a device that works reliably out of the box—especially for something as basic and important as listening to music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I am satisfied with my HP laptop. Still learning about this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17” laptop…..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It does everything I need it to do AND more!!! It’s a great backup!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect example of a great value product. Always loyal to the cause

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the person that just needs something simple

    I would recommend this to a friend
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