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Customer Ratings & Reviews

$439.00
Save $190.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1454 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,454 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great. does just what I need it to. service is great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had time to really use it yet, but what time I have spent on it, I’m pleased, the graphics are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My New HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like big screen and the ease of navigating through the computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for our business needs. Fantastic price point and has a long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-17.3" Full HD Laptop - AMD Ryzen 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance yet to dive deep into it's performance, speed or multi-tasking capabilities. But I am Totally pleased with the look, keyboard and specs which I'm pretty sure will more than meet my home office needs. Very, very happy most of all with the pricing !!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for me. Does everything I need it to do

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Extremely Disappointing Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joke. I have always had success with Best Buy products until I bought this piece of poorly manufactured metal and plastic. My son used it for 2 months before the card drive went out. The guy who helped him said there are all kinds of problems like this with this model. I feel that we should have been offered a replacement, if they refused. I am furious. I bought this for him because HE NEEDED IT TO USE on a REGULAR BASIS! Now, we have no idea how long the repair will take. This is ridiculously inconvenient and a very poor representation from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computor, super deal. very happy! Purchased two of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't opened it yet cause its a Christmas present. It was highly rated. The checkout was difficult but the end result was good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    laptop HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop big screen for senior good quality and very good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. Would recommend getting it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, all original, speed when searching for the order

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    laptop 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, easily set up and to understand. Good computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Personal Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for personal use, speed, batery and functionality recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our home. Best ever and so easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Work made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HP computer for my home work needs! Such a fast easy way to perform my duties.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I need. I love the way it seemlessly opens programs and loads quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop,fast,easy to set up. Only thing I would have liked is backlite keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these laptops, one for me and one for my son. They both work fine and do everything we need to do. The customer service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the peice you cant beat it! I really enjoy the storage size along with it coming with the Ryzen 5. She screen is HUGE!!

    I would recommend this to a friend
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