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Customer Ratings & Reviews

$439.00
Save $190.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1454 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,454 reviews
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Hard drive not recognized after two weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer stopped recognizing the hard drive the day before i left for vacation. I will be returning it when i get back. It went bad after a little over a week. (Hopefully it will still be within the store warranty time frame) The poor marks below are due to the inability to boot the computer itself, so i cant be certain of their actual capabilty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Games and shoppint!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a replacement for her old Lenova laptop, she is quite pleased with the response time of this HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Franklin Biiggs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy set up especially with Geek Squad help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted HP computers/laptops. We have two laptops and one desktop that is aging. It still operates and we will keep it until major issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suggested by the sales person/tech and is perfect for what I needed. Fit into my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop 17"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large 17" screen great viewing, larger keyboard keys ease of ability for improved operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DLowe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! I’m really enjoying my laptop and the price was even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good family laptop for everyone in the family using it. From my mo down to my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for a student or for a student and for someone who is new to computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tranfers Font edit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LARGE WORD DOC TRANFER ARE SLOWER WHEN EDITING FONT SIZE. OVER ALL WORKS EXCELLENT WHEN SETTINGS ARE ADJUSTED AND WINDOWS 11 LEARN USAGE PATTERNS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply what I neeeded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect for my essential needs, I’m a music producer so the programs I utilize were easy to download for the necessities of my occupation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside entertainment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had good savings on the items I wanted and was very helpful on helping me find them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First labtoo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a lot of time to work with it I stay busy but it seems to be just fine. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money and has good quality video graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for Fathers day..stumbled on the Best Buy sales and this laptop is perfect for what my husband needs. Mike at Altamonte is AWESOME, helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was on promotion and also need one laptop so bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was courteous and professional while guiding me through my purchase options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great like it hp has been always the best option price and size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't come with instructions. So far that's the only draw back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP pc review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall value and fits the needs for general computing. Best Buy made it easy to compare different models of pcs and this was the best overall computer for our needs.

    I would recommend this to a friend
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